We see lots of movement of leads between accounts/companies. Leads at some companies are eligible for certain communications from us (based on what we call "Member Status").
I tried to create a trigger campaign based on this "Member Status" field with Constraints "Previous value" and "New Value." If the Member Status of a company changes, the Marketo campaign correctly subscribes or unsubscribes leads based on our rules. BUT, if a lead moves from between ineligible and eligible companies, it doesn't work.
In the Activity Log I can see something like
- Activity Type: Change Data Value
- Detail: Changed Account Name from XYZ to ABC (Account Name is a custom field on Contacts)
But I can't see the changes to "Company status" - probably because those are fields on the Account…