3 Replies Latest reply on Aug 9, 2013 6:25 AM by Robert Solis

    Is anyone having issues with the Send Sales Email and Open Sales Email activities not being logged?

      Our Sales Insight emails sent today did not have the Send Sales Email activity logged including a couple that I sent to myself.  These also did not have a Open Sales Email activity logged even though I opened the two emails that I sent myself.  I clicked the emails I sent myself and the Click Sales Email activity was logged.  

      The MLM emails that we sent today did have their Send, Delivered, Opened and Clicked activities logged.

      I am going to open a case with Tech Support, but wanted to see if others are having the same problem.