I follow this process:
1. create a folder in Marketing Activities(myActivityFolder)
2. create a program (myProgram)
3. clone my email/asset from design studio to the program (myProgram)
I can find the email/asset in the activity/program ie. myActivityFolder/myProgram
I see you following the same. If you still do not see it, its something a Marketo Associate might be able to help with!
Hope this helps.
If you have Marketing Activities open in one browser tab and Design Studio in another when you create the activity folder, it will not appear when you try to clone. Refresh the browser to see it. And sometimes refreshing the browser helps at other times, too.
Hi Syed, I did actually what you ahve mention and it does work, but I'm still having some issue of cloning the email into the correct program. Since we have so many business unit in Marketo, I'm trying to move it into the correct unit, but it's not letting me. Do you know if I would have to change the "channel" of the folder/program to make it work?
If I try changing the channel, it works but only once, and then I run into the same issue as before.
I don't think it has much to do with Channel.
You saying, you follow the process mentioned above, and sometimes it works - only Once. Weird!
What you are doing, I'm doing the same and It works eveytime for me.
Sorry cant duplicate your scenario here. Again, it might be something to do with your marketo setup.
BTW, what browser are you using?