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Skipped status unchanged in Activity Log?

Question asked by 070519dca9360ba11b2e523dcd0d34d2a6051c78 on Sep 4, 2013
Latest reply on Sep 4, 2013 by 070519dca9360ba11b2e523dcd0d34d2a6051c78

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Does anyone know what it means in a lead's activity log when it says "Change Program Status" then "Skipped Status unchanged"?

Is there an error in my campaign logic that has to be fixed? What is this message telling me?

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2377 Sep 4, 2013 7:10 AM
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It means they didn't qualify for the change in status, either because they didn't meet one of your criteria or perhaps they already have the status to which you were trying to change them.
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070519dca9360ba11b2e523dcd0d34d2a6051c78 Sep 4, 2013 7:31 AM
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Thanks Delinda,

Do leads automatically get a status of "Marketo form filled out" when they submit a form? That's where I'm getting the aforementioned message and I have a campaign that "Changes program status" when they submit a form.
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2377 Sep 4, 2013 8:07 AM
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If they fill out a form that is a local asset within a program, then yes, they are automatically added to that program. In fact, for this reason I keep some of my forms in design studio so that I can better control the progression statuses with flow steps like you are doing.
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070519dca9360ba11b2e523dcd0d34d2a6051c78 Sep 4, 2013 8:57 AM
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Yeah, I used a global form in design studio as well. It's giving me the skipped status on form filled out, not on member of program. I think I see what's going on now though. Thanks for the feeback, I appreciate it.
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Skipped status unchanged in Activity Log?

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