8 Replies Latest reply on Dec 12, 2014 7:57 AM by Jenny Robertson

    exclude leads from communication limits

      I'm looking to mark a group of leads as permanently excluded  from communication limits.

      Specifically, I want our own employees to receive every email we send, regardless of current restrictions without having to set up a separate Smart Campagin to distribute those messages.  

      I can see how I can include or exclude campaigns from limits--but I'm looking for a global parameter at the lead level.  

      Am I missing something obvious?  Or is this not possible with the current implemetation.