4 Replies Latest reply on Aug 2, 2013 7:53 AM by e5edb74a60d32292c0d40b6e0c3f415bc9847139

    Pending Emails - Exception Report

           Hi,

           We have gotten burned recently by emails getting hung up in Pending and sent very late.

           Is it possible to create an email report that shows only those Emails/Programs that are pending.

           We'd like to have this as an exception report that we can look at every morning to check status of Emails.

           My understanding is that Emails should never be in pending for more than a day so the alternative is to show all email activity in the last week or something similar to focus on just recently created emails, but I was curious if we could filter just on Emails in a Pending state.

           Thanks,
           Phil