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Good afternoon, Shelly!
What may have happened is that the user seeing the incorrect information populating was cookied as another lead. This typcially happens when they receive a forwarded email (not using the Forward To Friend feature) and then click on a tracked link for another user.
Let me know if you have any other questions or concerns regarding this!
Have a great day,
Associate Technical Support Engineer - Premier Support Team
I am seeing this more and more. People I've never one time heard of are showing up in my forms when I go to register. I've never been forwarded anything from them or sent emails "to them" to my account. There is definitely a disturbance in the force somewhere.
Can you disable the auto fill "Globally" (all landing pages) or "locally" (for selected landing page)
Go to Admin >> Landing Page >> Setting >> Form Perfill >> "Enabled / Disable" on click the check box
Go to the Landing page >> Landing page Acions >> Edit Form Settings >> Form Perfill >> "Enabled / Disable" on click the check box