4 Replies Latest reply on Aug 20, 2013 3:46 AM by 30d8fa68165bc2f13651c85d0435bb031566161d

    Why is DeDupe effort creating 2 contact records when merging leads?

      I am doing some de-dupe activities (in the possible duplicates section) and am running into the system creating 2 contact records when I have one lead and one contact record with the same email address. (when I merge them)

      Can anyone tell me why this is happening??