AnsweredAssumed Answered

Re-Using Forms

Question asked by Carrie Lawson on Sep 6, 2013
Latest reply on Sep 6, 2013 by Carrie Lawson
We are very new to Marketo and are still working with building and ensuring proper integration into Netsuite.  This has been so very challenging for us!!!

Last week i had come to find out that many of the forms that were created inside programs were created with a few incorrect fields and other data.  We then created some form templates in the design studio that we are now using for all landing/conversion pages, but we dont necessarily add the form to each individual program and we only attach them to the landing page.  So now when a form is filled out it does not show the program name, so i have no way of knowing which program it is coming from or which campaign.  The reason why we had done this is because we had several forms in MK that needed to be updated and it would have taken several hours to update them all individually with the changes that needed to be made.  The easiest way to accomplish this was to use the same form template for each program without attaching the form to the program itself so when the form needs to be changed we can update the template and all forms are updated simultaneously and you dont have to go to each individual form to update them.  I am guessing this not the best practice for this because now the problem that i am having is with the MK Activity that is syncing with Netsuite.  I can't tell which program it is a part of without having to dig in MK to locate it. 

Any suggestions would be helpful and welcome for someone that really still has a lot more to learn.