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Best Practices for Retention Revenue Cycle Models?

Question asked by 39063 on Sep 18, 2013
Latest reply on Sep 18, 2013 by 1856838dfc96cca108f28566cfadbecc5c55ac92
I'm looking for some example active revenue models that are being utilized for new customer acquisition as well as retention. I'm wondering if the best thing to do would be to create two revenue models - one for our initial lead lifecycle and another for renewal or upsell.  Is anyone doing something similar now? Any tips or suggestions why this would or wouldn’t be the best way to set things up?