AnsweredAssumed Answered

Updating ForeignSysPersonId

Question asked by 37099 on Dec 4, 2013
Latest reply on Dec 4, 2013 by 8442
I am trying to integrate Marketo with our application for Leads management. I am setting the ForeignSysPersonId to the lead Id from our application when creating/updating the leads in Marketo. The problem I am facing is that I can only synchronize using one system.
When I used my dev system to synchronize everything was fine. But on a fresh test system, I faced issues where leads from the test system where getting synchronized to unrelated leads in Marketo. I found out that this was because of the ForeignSysPersonId that was set from the dev system.
I tried setting the ForeignSysPersonId to empty string. For this, I read all the leads from Marketo, and wrote them back but set the ForeignSysPersonId to empty string. But this has not helped. It seems that Marketo did not reset the ForeignSysPersonId. Is there a way to reset the ForeignSysPersonId?

Thank you