4 Replies Latest reply on Sep 11, 2013 5:09 PM by 13157

    Email Preferences

      Can an email be sent automatically after someone has filled out their email prefereances - confirming their selections?
        • Re: Email Preferences
          You could use a smart campaign that has a trigger that they filled out that form and the flow would be to send them an email. In the email you'd want to add in the tokens for the fields you want populated.
          • Re: Email Preferences
            Kim is absolutely right. For the confirmation email, it would definitely be easiest to just have all preferences mentioned and list yes/no based on their selection. You can also use dynamic content if you just want to show what they did sign up for. That will take some time to set up, but really just depends on what you are looking to do.
            • Re: Email Preferences
              Ok, so I used tokens but unfornately the fields are checkboxes and NOT yes/no answers. So the email is sent with 1 instead of yes. Anyway around this without having to redesign the form?
              • Re: Email Preferences
                Unfortunately not that I am aware of. The only idea I can think of is create a custom secondary field. You can create a trigger campaign to change the value of the secondary field to yes/no based on the submission and show that in the email. Not a very pretty solution, but should work.