2 Replies Latest reply on Mar 8, 2013 7:22 AM by 2377

    Removing Engaged Sales Opportunities from Marketing Activities

    Duke Janssen
      Marketo Community,

      Our head of sales has asked that we put something in place to ensure that companies that are engaged with us in a sales cycle do not receive marketing emails from us.  I am really struggling with ideas/best practices for this.

      What i've done so far:  I have a smart campaign running that suspends marketing to any contact who has an SFDC opportunity.   But, problem is...that only suspends the person (or people) tied to an SFDC opportunity - not everyone from that company.  (Believe me - our sales team is B A D at adding people to their opportunities in SFDC)

      I'm wondering if anyone else has run into similar problems?  Certainly seems like a challenge to remove EVERYONE within a given company when we have an opportunity with them.

      Anyone have any fixes, or best practices around this??

      Any help would be appreciated.  Duke.