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This article should help.
That sounds perfect. Time to test it out; thanks!
Is there a better solution for this rather than disabling tracking? We still want to be able to track the link.
Also, we have noticed this only happens in Internet Explorer (tested with version 9). Does anyone have any input on why this mgiht be occuring?
We are having the same problem with .exe files and Internet Explorer. We have campaigns that trigger off of these clicks, so it would be nice to have this work with this browser.
I'm with Alicia, is there any other solutions to this problem?
What we ended up doing was creating a URL that would redirect to the .exe file. This way we could use the link as a trigger for our smart campaign and still have the user receive their file in IE. Not ideal, but works.
Thanks - that's what we did as well, but like you say it's not ideal. Was hoping to move away from this approach.