1 Reply Latest reply on Apr 4, 2013 1:26 PM by 7687

    Reinstate old marketo score - mistakenly forced to zero

      Hi all - wondering if anyone has any suggestions...

      We have reset a load of leads (many thousands) to a zero score following a campaign to resuscitate "dead" leads.

      Unfortunately, have found a bug in the logic and need to reinstate the lead score from before this happened.

      Any suggestions?  The old lead score can be found in the lead activity log, but cant work out how to call it into a programme.

      Fingers crossed there is a solution :-(
        • Re: Reinstate old marketo score - mistakenly forced to zero
          Unfortunately, I'm unaware of any way to call a field's previous value as a token or otherwise in flowsteps.  Yeah, seems kind of odd that you can check a field's previous value in data value changed steps, but can't call it directly, but I'm pretty sure that's how it works out.

          Would also be nice to be able to call an 'undo data change' on a column.  That's two ideas someone should go ahead and write up and post.

          Hopefully someone else knows THE TRICK.  But if not, this is a big reason to always export a list of any values you're getting ready to change in bulk with a flow action.  If something goes haywire, you then have a list of previous values you can correct with a simple re-import.