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Multiple email alerts - Marketo and Salesforce

Question asked by 30669 on Apr 9, 2013
Latest reply on Jul 23, 2015 by 14a1aee06bd28bcb33594148c5e039cd71812374
Marketo is linked to Salesforce and when a contact or lead clicks on a link in an email the sales team receive mutiple emails e.g. if I click on a link 5 times then the releavnt sales person will receive 5 email alerts.   The sales team hate this.

Does anyone know how to fix it so that if a contact/lead clicks on a link multiple times then the relevant sales person receives only 1 email alert?  I'm at a complete loss and my sales team don't want me to send any emails until it's resolved.

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