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Deliverability issues with Outlook Group email addresses

Question asked by Kimi Heskett Expert on Apr 22, 2013
Latest reply on Apr 22, 2013 by 7595
We use our outlook exhange email groups to email groups of our own employees and sometimes want to use that group address in Marketo to include them on certain mailings. Example, I want to send my group-sales@mycompany.com an email about an acquisition in Marketo as part of a bigger list. That way I'm not always having to import everyone on the group sales list and want to let our exchange servers to the work and parse it out. 

I'm guessing this is not a best practice but can be ideal in a pinch.

We see varied deliverability when doing this however. Sometimes it works fine. Sometimes half the group gets the message and half does not. Sometimes it gets put in the quarantine folder. 

Anyone else do a similar practice or have any insight? There doesn't seem to be any method to the madness for these. 

The only other discussion on this I could find in here was this one.

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