3 Replies Latest reply on Mar 28, 2013 8:41 AM by Kenny Buckles

    Bulleted list in email

           Hello:

           We have use bulleted lists in most of our emails.  When I send a test of the email and also get sent the text version, in the text version the bullets display in a paragraph like form instead of in a list, sometimes they will do this, sometimes they wont.  Anyone have any ideas.  We use outlook for our email provider.

           •  Display like this •  not supposed to • the community will help me :) •  Thanks for any help 

           •  Display like this
           •  not supposed to
           • the community will help me :)
           •  Thanks for any help

           Thanks!

        • Re: Bulleted list in email
          When you create an email with the Email Designer, you can also create the text version by using the Copy from HTML function, but the text may not be structured properly.  I always edit the text version and add line feeds and spaces where appropirate.
          • Re: Bulleted list in email
            Hi Elliot:

            I usually do lots of editing to the text side after I copy the text over.  The bullets appear to be in a list in the editior and in the preview screen, they appear in a paragraph form when I sent the email.  :(  Any ideas?

            Thanks!

            Erin
            • Re: Bulleted list in email
              Kenny Buckles
                   I am going to assume that you are using the WYSIWYG editor to create your email.  To me... It sounds like there is a broken HTML tag.  It should look like this:
                    
                   <ul>
                   <li>Bullet Point #1</li>
                   <li>Bullet Point #2</li>
                   <li>Bullet Point #3</li>
                   <li>Bullet Point #4</li>
                   </ul>
                    
                   Make sure there are no <span> or <p> tags that have made their way into the <ul> tags, and are causing them to break.