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So you can see your information come in through the Marketo program? Are you showing up in your progression smart campaign? If these aren't set up or working you will be able to know where the problem lies. Ex: your registration program to say if you filled out that form on that registration page your new status is registered. Check to make sure you're in the results of that campaign.
I hate to admit why it wasn't working... the Confirmation campaign was not activated. Thanks!