jace_brendle

We are currently unable to capture url parameters when a user engages with a dialogue in Dynamic Chat. This is a big miss IMHO because it means we're unable to align dynamic chat engagement with campaign activities, or campaign costs. Many people user UTM parameters, and we currently use GCLID and C...

We have recently launched DC and so far, so good. But one thing we can't figure out is how to capture url parameters when a new or existing contact interacts with the dialogue. It's easy using a Marketo form, but I don't see that ability in DC. This is important for reporting against campaigns, par...

Our pipeline development team often uses MSI to send emails to larger groups of contacts (between 25-100) for specific 'campaigns' they are running. For example, they may send a webcast invite to 40 of their contacts, or one of our premier pieces of content to a group of 100 clients. I've created a...

We've been working for a while to get our Best Bets, My Web Activity, Anonymous Web Activity and My email to display correctly in our Dynamics 365 CRM instance. Unfortunately, even escalating to higher levels of engineering within Marketo we still can't get this to work correctly. We've installed an...

I know for SalesForce there is a limit of 200 emails that can be processed in a batch with MSI, but from what I can tell that is a SFDC limit, not a Marketo limit. The Dynamics documentation doesn't have the same information. It doesn't state there is a limit. Does anyone have any info on this? Is t...

Our pipeline developers and Account Managers may work on contacts they don't own, but are part of a team. Consequently, these reps may use MSI to send an email to contacts owned by several different reps. Additionally, we track our PD/AM activity in CRM based on completed tasks, and often associate ...

We've just recently launched our initial lead scoring program and are working to refine the processes. Currently about 10% of our overall Marketo data set consists of contacts we want to keep in Marketo so we can message, but would never actually create a lead. These could be employees, partners, al...

Issue: Marketo is able to create a marketing list in CRM. That list is created with a standard naming convention based on the last 12 digits of the campaign ID the list is being related to:Mkto-Leads-Last12DigitOfCampCrmIDMkto-Contacts-Last12DigitOfCampCrmIDUnfortunately, this is causing confusion b...

We migrated to Marketo a little while ago and migrated existing contacts from our previous automation system and our CRM environment. None of these records has an acquisition program. We're planning to run a batch campaign that will set the acquisition program for all of these to an operational prog...

We'd looking to have Marketo create/update multiple marketing lists in Dynamics 365 associated to the same campaign. Our goal is to provide transparency to our events without needing to provide users access to Marketo or manage off-line lists. For example: - A marketer is having an in-person event a...