raiashutosh

Hi, I am trying to delete a segment that we won't be using, I understand that you have to look at the used by tab and delete the reference of the segment from the email content(remove dynamic content based on the segment), Smart lists, smart list of email programs.Recently Marketo blocked changes in...

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Hi Guys,I used an emoji in our subject line, using Q-code (after reading Stanford's blog).The emoji is rendering properly in all email clients, however, in Gmail mobile, it is adding extra space in the subject line.See the below example: I am using the below code in the subject line=?UTF-8?Q?=F0=9F...

Hi All, We have sent out SMS campaigns and been tracking the conversion in Marketo but I am not sure how to attribute success to SMS. This is how we are attributing success to the SMS program:Trigger:Any action taken within 3 days of SMS SentFilters:1. Received the SMS within 3 days2. Not Clicked an...

Hi Guys,We have a list of client data (list with their lead.id) and want to update a custom field of these clients. I learned that we cannot import a file with just lead.id to update the data fields. However, we can create an API call to update the existing record with lead.id. can some please share...

Hi Guys,We are facing a soft bounce issue in our recent email sends. Our deliverability has dropped from 98% to 91% in the last two weeks. I am yet to find a cause of this issue, I can rule out the below reasons:Covid situation - As it was fine till the last 2-3 weeksAudience Persona - We haven't c...