Maci91

Hey Jo,    The email is in English at the top and French at the bottom, so in the top block I have #jump in a link behind the text, which should jump down the page to the section of the email that is translated into French to save the users scrolling down the whole email if they want to read it in French. In the first paragraph of the french sections I have:  <div id="_jump" name="_jump"> This works within Marketo but after reading up on it, it doesn't work in gmail 😞   When I inspect the code in gmail, it looks like this:  <a href="#m_4358093229877190384_jump">faites défiler vers le bas pour lire en Français</a>   Thanks Jen  ... View more

Well, you certainly have to be familiar with everything here:    https://docs.marketo.com/display/public/DOCS/Understanding+Batch+and+Trigger+Smart+Campaigns ... View more

Hey Maci,   Maybe you could try to remove the inline styles that call out the Raleway font instead? It looks like those are located OUTSIDE the editable area so unfortunately you'll need to edit your template to apply this change. Once the template is approved, the new (updated) module will load in the Module Bar but it does not change anything that's already in an email. You'll need to reapprove the EM asset once the template is changed and approved and then go in and drag-n-drop a new module into the canvas to replace the old one and port the content over. Otherwise you'll be seeing the same thing in the module that you had in there before even though you've updated the template code to fix the issue.   Here's an example in your code for the Headline text:  <td class="center" style="font-family: Raleway,Arial, sans-serif; color: ${headlineFontColorwhite}; font-size: ${headlineFontSize30}px; line-height: 130%; mso-line-height-rule: exactly; text-align: ${aligncontent}; font-weight: 900"> <div class="mktoText" mktoname="Headline" id="banner1-text2164c0dc-ceb8-49e2-915e-edf1d8a355f5"> <span style="font-size: 38px; color: #ffffff;"><span color="#000000">TESTING THE HEADER FONT&nbsp;</span></span> </div> </td>   1. It looks like the parent <td> (which looks like it's on the template and not in the email) has a fixed font-weight of 900 to work with the Raleway font that's assigned at the top of the font-stack. Maybe if you were to remove both the "Raleway" from the font family as well as the font-weight:900 here it might help? Ideally, this would be "Arial, sans-serif" for the font-family and "bold" for the font-weight. 2. It also looks like there are variable setup on the <td> to control the color of the text as well as the size of the font (and text-align). You might try also removing the <span> tags inside the editable <div> and using the variables for this module to set the font-size and color instead of doing that in the Rich Text Editor using the little color popup and the font-size dropdown in the toolbar (FWIW, it's almost always better to use the variables than the RTE if you've got the option). It looks like you've got one span that makes it 38px and white and then another inside that which makes the text black. I dont think the spans would change the font-family, but this'll help clean up the code in any case and should be an easier way to adjust the module's text size/color in the future.   It might be safest to clone your EM template to create a version for testing this stuff out so you don't mess with any of your other live assets. From there you could make a few changes and spin up a new email and add the new module to it and send JUST that module off for testing to see if you can really zero-in on the issue here.   If you can post any updated code you're working with along the way it'd be really helpful to see what's changed to help figure out what might be the issue if you're still not seeing this show up. ... View more

Hi @Maci91  We also had some issues with the RCE, in all cases, we opened support tickets in Marketo in order to solve them. ... View more

Hi John,   Thanks for this solution, I was just wondering does it needs to be added in the beginning of the smart list the filter member of list, or is it just enough to put open email filters? ... View more