About Raquel_Babb

Raquel_Babb · ‎07-18-2018

Hey Sanford Whiteman, Yes! I definitely meant purchase history. Could you elaborate further by what you mean here: "Generally there's one CO for every record in a purchase database. We detach (delete) and reattach the CO when purchases are modified (this means you will need to keep a record of the CO's marketoGUID field after insertion). Under high volume you would want to consolidate multiple purchases into a single CO as it is more efficient and easier on the system. For example, keeping 10 purchases at a time in a single CO record." Our approach was to have a custom object for 'Credit Card Transactions' that's linked to our 'Credit Cards' custom object which houses basic data. By adding all this data, will Marketo run even slower? Regards, Raquel

Raquel_Babb · ‎07-12-2018

Sanford Whiteman Ah, that is understandable. Could you tell me what the stipulations are using the velocity script token to link an image? I tried doing this but kept getting a target="_blank"></a> text showing up. I tried recreating but not sure I did it correctly. Should it work using: #if( !$cashBackVisa_cList.isEmpty() ) <a href=" https://www.example.com/promotion?offer=1&invitation=$ {cashBackVisa_cList[0].ProgramUID}"></a> #end I tried a couple other ways, but none seemed to work.

Raquel_Babb · ‎07-12-2018

Sanford Whiteman IT WORKS! I was using a sample email with a lead's information. I've since recreated the velocity script token and added some styling to increase the font, make the link white, etc. ...and it works! Thank you so much! As for pulling in the CO data into a lead field, that's highly disappointing but understandable. I wish Marketo made it easier to understand velocity scripting and accessing custom object data. Again, thank you!

Raquel_Babb · ‎07-12-2018

Hey Sanford Whiteman, Thanks again for your response! Marketo Support mentioned using custom activities which didn't seem correct, so I'm glad you were able to confirm that COs would be the way to go. Our thought here was to include credit card transaction information in a manner to which we can pull smart lists for marketing efforts, instead of having to import lists for select campaigns. For instance, including transaction history would tell us if a member goes inactive and hasn't made any purchases on their card in a certain time frame, etc. We could then automate a campaign promoting usage or even target those members specifically for a special offer. I hope this makes sense. While I agree this isn't a place to host all that data and it may make the system run evennn slower, it is data we can use to target better. So, instead we're thinking about just pulling in select information aggregated on the back side that flags a field based on what we're trying to see. Detailed transaction history is just great to see because we could also see where purchases are being made, which could potentially assist us in personalizing campaigns. How are you utilizing custom objects to show historical data on purchase-type records: appointments, product holdings, sales quotes, and so on? Or does the CO field get overwritten when there's something new to populate?

Raquel_Babb · ‎07-12-2018

Hi Sanford Whiteman, Thanks for your quick response! I tried this and it seems to be having the same issue - once clicked, the email link doesn't work, but when clicking the email in the browser it processes the page with the proper message. Do you know why this is happening? Email Click: https://www.example.com/promotion?offer=1&invitation=${cashBackVisa_cList.get(0).ProgramUID}&mkt_tok=eyJpIjoiTkd... Browser Click: https://www.example.com/promotion?offer=1&invitation=0736c113-669b-4043-9081-4a814eda08b8 Is there any way we can populate a custom lead field with the Program UID data that's in the custom object? Of course, assuming we're going to use the first record's Program UID if members have more than one, and then include that lead field in the email link instead.

Raquel_Babb · ‎07-11-2018

Hello, We are having trouble with an email using velocity script to display a field within a custom object. The field in the custom object contains a UUID which is needed to append to a link for a campaign we'll be running. We're using the velocity script token in the email link listed below. It appears as it's working when we send the email; however, when clicked, the email link takes us to a page stating an invitation is requested (used when there is no UUID matched to the database). But when opening the email in the browser and clicking the link, it then works and processes the page with the proper message. Why won't the link append the Program UID field as anticipated? Link in Email: https:// {{my.Email - CTA3_URL}}?offer=1&invitation={{my.Campaign UID}} Velocity Script Token {{my.Campaign UID}} Details: ${cashBackVisa_cList.get(0).ProgramUID} Field Name in Custom Object: Program UID URL Shown from Email (random test): https://www.example.com/promotion?offer=1&invitation=${cashBackVisa_cList.get(0).ProgramUID} URL Shown When the Same Email is Viewed in the Browser: https://www.example.com/promotion?offer=1&invitation=0736c113-669b-4043-9081-4a814eda08b8 (For security sake, I've made the beginning of the link an example) There could be members who have more than one Program ID within this custom object. Not sure if this means anything when using velocity script. Sanford Whiteman would you be able to help at all? Thanks, Raquel

Raquel_Babb · ‎07-08-2018

Hello, I'm wondering if anyone is using custom objects or custom activities to track transaction/purchase history? We are a financial institution and hoping other financial institutions or retail companies could share how they record buying history - or if they even pass this information to Marketo? Ideally, we'd like to have card details as well as transaction history. Is this better done through a custom object or custom activity? Lastly, does anyone know if Marketo can encrypt fields within a custom object or activity? Thanks!

Raquel_Babb · ‎09-19-2017

Hi Pierce, For some reason, I don't see a DM. Did it go through? I'm curious to see your process. We're thinking about just using our internal project management system.

Raquel_Babb · ‎09-19-2017

Hey! Does anyone have any suggestions on the best method of conducting an email approval system within Marketo or internally? What are your teams' processes?

Raquel_Babb · ‎09-19-2017

Hello, Everyone! I'm the Marketing Communications Specialist here at Langley Federal Credit Union in Virginia, since April '17. I just took the MCE yesterday and received my certification! I'm glad to be a part of the Marketo Nation and look forward to getting to know everyone better. ~ Raquel Babb

Raquel_Babb · ‎08-21-2017

Hello! Does anyone know if the mobile responsiveness has been fixed at all? Any updates here?

Raquel_Babb · ‎07-05-2017

Hello! I have a question regarding the initial part of your response. When two leads have the same email address, MKTO only sends to one. How does MKTO identify whom to send the email to based on both records having the same email address?

Online Status	Offline
Date Last Visited	‎01-28-2020 02:06 AM

Date Registered	‎04-18-2017 06:11 AM
Date Last Visited	‎01-28-2020 02:06 AM
Total Messages Posted	13
Likes Received	1

Top Badges Earned

Re: Tracking Historical Data - Best Method

Re: Velocity Script Using Custom Object Not Append...

Re: Velocity Script Using Custom Object Not Append...

Re: Tracking Historical Data - Best Method

Re: Velocity Script Using Custom Object Not Append...

Velocity Script Using Custom Object Not Appending ...

Tracking Historical Data - Best Method

Re: Email Approval System

Email Approval System

Re: Introduce Yourself

Re: RTP Dialog/Widget Campaigns

Re: Using Duplicate Fields Filter in Trigger Campa...