We taught our folks to label the smart campaigns with a prefix of order in which they are to execute (i.e. 1-Email, 2-Confirmation, 3-Reminder) to help with teaching the methodolog...
Hi Lauren-We haven't done a full blown MKTO/GS connections so not totally familiar with the tokens and to what degree they can be generated. That being said, GS is built very much ...
Hi Lauren-Couple of things -once they get you implemented, they do little to no CSM outreach themselves, part of the engine that executes certain procedures in the app is the user ...
Hi Lindsey-I have the same issue - I think it is a weird side effect of the MSI functionality. It does not even have to be a template that marketing makes available through the MSI...
Hi Anupam-Instead of controlling it at a Profile level inside of SFDC, you should be able to grant the MSI visual force elements via Permission Set (which is easier to control than...