In some cases it was an old .html link that was removed, in others it had never been part of the email or underlying template. When the link was present previously it has been removed both from underlying html, and finished email, but now gathers a large amount of clicks that are impossible. OK, I haven't seen this. Maybe your database is corrupt. I've seen dbs hold on to obsolete data in very strange ways (such as freezing a {{trigger.token}} to its initial value in the instance). ... View more

Thank you very much, Sanford.  I will look into this one. ... View more

Hi Josh, it came down to my worst fear of a data issue on a custom field.  I have solved, but thank you for responding. ... View more

Thank you! ... View more

Thank you.  The links he added were great, but yes, they were not what I was looking for. ... View more

Hi Scott,   Thank you so much for this information.  I am looking more for a why we use progressive profiling and how it works, but aimed towards an executive level.  The detail in this content is great for me and the team I will have using the platform, but for an executive who won't be using it, this is a bit deep.  Would you happen to know of an executive focused document, that isn't a sales pitch since we use Marketo, that explains the what and why of progressive profiling? ... View more