Jane_Massey

Level 2

Joined the community 14-11-2016

Level 2

Nashville

Email Marketing Manager

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Subscriber count by year

by Jane_Massey in Product Discussions 01-05-2021
Latest Post 01-05-2021 by Amy_Goldfine

I need to compare marketable subscribers of specific email newsletters by year, specifically end of 2019 vs 2020. How is this set up? Nothing seems to be working for me. Thanks.
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Links redirect before resolving

by Jane_Massey in Product Discussions 01-04-2021
Latest Post 01-04-2021 by SanfordWhiteman

Why does Marketo take one of our links (https://www.ourwebsite.org/...), temporarily redirect it to anhttp://e.ourdomain.org/... address before resolving to our recognizable link (...
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Dashboard Delivered Pie Chart

by Jane_Massey in Product Discussions 11-10-2020
Latest Post 11-10-2020 by Jane_Massey

Has anyone seen this in their dashboard view before? It's like a crescent moon phase! (lol) What does it mean? And how can it show as 103% delivered? In case this helps, the smart...
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Subscribe-reluctant cultures & enewsletters vs operational

by Jane_Massey in Product Discussions 05-26-2020
Latest Post 05-27-2020 by SanfordWhiteman

We've begun an organization-wide enewsletter for Korean speakers based in the U.S. or internationally. To launch, we target any Korean speakers in our DB & send them only 3 issues ...
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Dynamic footer snippet appears in both Default & Segment

by Jane_Massey in Product Discussions 03-26-2020
Latest Post 03-27-2020 by Jane_Massey

First, we use a custom double opt-out unsubscribe for our enewsletters. (We don't use the system unsubscribe.)I've built a custom HTML template with two dynamic blocks: at the top ...
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Workspaces and email from field

by Jane_Massey in Product Discussions 07-26-2019
Latest Post 06-16-2023 by SanfordWhiteman

Can sub-brands use their own organizational name in the email from field of their Workspaces?As the manager of the default/global Workspace, it makes me nervous about our deliverab...
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Anyone use Workspaces with a single global lead partition?

by Jane_Massey in Product Discussions 07-02-2019
Latest Post 07-02-2019 by Jane_Massey

Any troubles? Things to watch for?One foreseen potential snag: Global instance's unsubscribes become Workspace client's.Need to overcome the automatically shared blocked contacts? ...
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Block Edit Code Option from Some Users

by Jane_Massey in Product Discussions 06-04-2019
Latest Post 06-05-2019 by Grégoire_Miche2

Is there a way to lock specific Marketing Admin users of Marketo from accessing the Edit Code view of emails? Meaning: Giving them only editorial access to the WYSIWYG edit view. T...
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CTA limited to first 100 who click

by Jane_Massey in Product Discussions 01-08-2019
Latest Post 01-08-2019 by Paul_Johnson

Project:Using the email program, we in the email marketing team are inviting a primary smartlist to click a CTA button to register for a service limited to the first 100 who respon...
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Changing background color breaks Marketo email templates

by Jane_Massey in Product Discussions 11-29-2018
Latest Post 12-02-2018 by Dave_Roberts

Why would changing a single bg color default in the Marketo Variable Definitions (source code view), saving it and doing *nothing else,* make the drag/drop modules become permanent...
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