Mike_Reynolds2

Included in this article OverviewWhy This HappensHow to Fix itOverviewLead Partitions are used to put leads into different groups or "buckets". You can set up the lead partitions however you like, but sometimes you'll need to move a lead from one partition to another. The Product Doc here shows how ...

Marketo will be performing mandatory maintenance in our London data center from Saturday, April 13, 2019, at 8:00 PM GMT to Sunday, April 14, 2019, at 2:00 AM GMT. Only Marketo instances in the London data center will be affected, and no Marketo instances in any other data center will be impacted.Th...

How do I verify that my tracking link domain is secure?There are two primary methods for verifying that your domain is secure; by testing within a web browser and using a third-party SSL checker.Verifying Domain Security Through Web Browser1. In your Marketo instance, navigate to Admin --> Email2. I...

Marketo Sales Engage now has the ability to connect to Outlook seamlessly from the Email Connection tab in MSE. Got questions? We’ve got answers! What are the benefits of doing this? Why should I do this?With this connection, you'll receive more robust reply tracking, access to the Outlook delivery ...

SummaryWe have identified an issue that occurred during a recent update released on October 26, 2018. This update inadvertently created a condition where landing pages might lose page elements after being re-approved. Free-form landing pages that contain dynamic content may also have missing element...

OverviewGoToWebinar is changing their authentication protocol used for API access. Their legacy protocol, OAuth v1.0, will no longer be used after January 31, 2019, and all services accessing GoToWebinar (Marketo) will be required to use the new authentication protocol, OAuth v2.0.Marketo has alread...

概要弊社サンノゼデータセンターの一部のお客様環境におきまして、日本時間の2018年9月12日(水)よりメール送信が遅延または中断されるサービス障害が発生いたしました。 サンノゼデータセンター以外のお客様環境には影響はありません。この障害は既に解消されており、現在ではメール送信は正常に機能しておりますこのメール送信遅延障害からの復旧作業中に送信されたメールの一部が消失し、配信されませんでした。この文書はサンノゼデータセンターのお客様にこの障害によって影響のあったキャンペーンを特定する方法を詳細にご案内するためのものです。お客様には多大なるご迷惑をおかけいたしましたことを深くお詫び申し上げます。...

SummaryCustomers based in our San Jose datacenter experienced a service issue causing an interruption in email sends beginning on Tuesday, September 11, 2018. No customers outside of the San Jose datacenter were impacted. This issue has been mitigated and emails are now sending properly.During the i...

SummaryA service issue has been identified that can potentially cause duplicate leads to be generated in Marketo for customers using Microsoft Dynamics (MSD) CRM. This issue only applies to customers using MSD 2016, and only when upgrading to MSD version 9. Who is ImpactedAll customers using the nat...

OverviewStarting August 15, 2018, Marketo will be implementing a new policy for the retention of marketing activity data. Under this policy, Activity and Campaign Membership data will be stored for a rolling 25 months past the activity date, and high-volume activity data will be retained for a rolli...