How do you handle multiple scoring models? We serve multiple industries, so we have different personas for Healthcare vs Apparel vs Foodservice, etc. Both their demographics and behavioral activity are different from one another. Would we have to create a Healthcare Behavior Score field, a Healthcare Demographic Score field, and a Healthcare Total Score field?... Create a Healthcare Scoring campaign... and then so on for each persona? This seems like ALOT of different campaigns running in the background, but not sure else how to do it? ... View more

Hi, I'm trying to embed a Marketo form on our website (Using Dot Net Nuke Marketo module). Our website is served over https and Marketo is delivering the script over http. How can I get the script to be delivered over https from Marketo? Thanks! ... View more

Hi, I'm looking at my Email Insights reporting, specifically around engagement metrics by device type. I see Desktop, Mobile, Tablet, Other, and Unknown. My other category is such a big chunk! It's just a little less than mobile. Could someone explain what this 'Other' category is? Does this mean that the email clients I am sending to are blocking their open/click information from being shared? Also, are the numbers in this email insights report being double counted? So, if someone opens an email first on their phone and then opens it on their desktop later on... Does that count as both mobile and desktop? Or is it first touch attribution? Thanks! ... View more

I have an email going out where there is an apparel version, healthcare version, food version, and a general version. I created segments for apparel, healthcare, and food and was able to apply them to the email OK. My question is regarding the Default segment. Does the Default segment smart list just go to 'everyone else?' In our case, the general version would not just go to everyone else... it would go to a special subset of those people. I don't see a way though to edit the Default segment smart list. I'm thinking I'm not using Segmentation correctly. ... View more

Hi, I want to create a default view of a Smart List that specifically looks at NAICs information. The NAICs information that is available to add as a column heading isn’t really helpful (first screen shot) The information that I want to add as column headings are the following highlighted in yellow in second screen shot. The NAICs Name and Sector Name are more human readable and what I’m interested in. But they are ‘constraints’ so they aren’t options as column headings (third screen shot) Is there a way to make constraints column headings? ... View more

Hi, I am trying to send out an email with a link to a survey in it. The survey link is unique to each person. So, I created a custom field in Marketo and called it 'Survey Link' I then uploaded my list. It worked - when I go into a specific contact I can see their unique survey URL populated for the 'Survey Link' field. I then added the '{{lead.Survey Link:default=edit me}}' token in the email. It's not working when I send myself a sample. What am I doing wrong? ... View more

There has got to be an easy way to do what I'm trying to do... For one of our campaigns we are using 8 different Marketo landing pages (each with a form on it). I want to be able to see at a high level who has downloaded these forms. I've created a unique report for each landing page/form. But that can be annoying to look at because it's doesn't give a holistic view of the entire campaign. I then created a report where the smart list indicated they filled out the form on ANY of the 8 landing pages. This is OK, but the results don't tell me which form they filled out. The column headings aren't that helpful. I right clicked the column headings and I don't see any additional ones I can add that will help. I switched from a report to a smart campaign where my smart list again indicated they filled out the form on ANY of the 8 landing pages. I looked at the customized column options and only saw Acquisition Program Name. But all of these landing pages and forms are under the same program so that wasn't helpful. Any suggestions? ... View more

Hi, We have the following Marketo landing page that has a form at the bottom of it. It uses progressive profiling. http://pages.gs1us.org/WF---20160421---Anti-Counterfeiting-Whitepaper_LP---Anti-Counterfeiting-WP.html I'm hearing from quite a few of my fellow employees that when they visit this landing page, the form information is already filled out... but with one of our marketing colleague's information! And they all say they are seeing the same person's info. I'm not able to duplicate this issue, but I'm thinking it's an internal issue? I have no idea what would cause this. At least I hope it is. I hope customers aren't seeing some random person's information. I was hoping the Marketo community could help me on this one and look at the above landing page and tell me if you are seeing a random person's contact information in the fields. Or if everything seems normal to you. Thanks! ... View more