Thanks Katia, appreciated. ... View more

Thanks Sanford, appreciated. ... View more

Hi Amit and @Katja_Keesom,   Can I confirm that this will leave the lead in the nested program so that they will flow on to the next program in the stream? My fear is once a person does not qualify in a smart list or flow they don't progress.   Thanks,   Lucas ... View more

I think I found a solution;   in flow step: 1. Send email - add choice "if mobile number does not start with the proper prefixes, send email"          Default = Do nothing 2. Call Webhook (Request Campaign) - add choice "if mobile DOES start with proper prefixes, request campaign"         Default = Do nothing   This would split the audience into two groups and address them both, as per what we need.     ... View more

Thanks Sanford, that worked.   I added the checkbox field, edited the values in the advanced editor to include the options I wanted, it will all map back to the Unsubscribe Reason field. (not tested yet..) ... View more

Thanks Sanford.   I see how it's a bad example to test invalid marking speed by MKTO. What we are seeing though is a lot of these happening in the forms, so it's still an issue we have to contend with.   Importantly, you said it takes MKTO 24 hrs of trying to register a soft-bounce if the domain does not exist, which formed part of my question - how much time does MKTO need to figure out if an email is not data worth keeping.   For our processes, if I set up lists for our data team that have waited 24hrs before exporting, real invalids and these non-existent domain addresses will be marked as such. ... View more

Thank you. ... View more

Hi Sanford, I followed the code instructions; ${esc.d}${{lead.wap_total amount of gifts:default=edit me}} The sentence in the email text editor reads: Amount Received : ${esc.d}${{lead.wap_total amount of gifts:default=edit me}}   The token is intended to pull in a dollar amount, but when sending a live test to myself, the email shows only a single } where I wanted the dollar amount to appear.   Am I doing something wrong?     ... View more

Thanks Sanford.   About the Munchkin Associate Lead API being discontinued; should we be worried? Will we need to integrate a new API to connect our Drupal website once it does? ... View more

Perfect! Works perfectly now, thank you for helping me out. ... View more

Hi Sanford,   Wondering if  I can get some insight on this. We use Knak to design emails, then sync them to MKTO. In Knak, we append every link with a universal UTM code, eg; utm_source=Marketo&utm_medium=Email&utm_campaign=tax appeal&utm_content=Prospect Conversion&id=G92A0620E02  In the MKTO editor, it appears in the HTML view in the content block as: <p style="margin: 0 0; mso-line-height-alt: 21px;"><strong><a href="https://www.worldanimalprotection.org.au/keepthemwild?utm_source=Marketo&amp;utm_medium=Email&amp;utm_campaign=tax appeal&amp;utm_content=Prospect Conversion&amp;id=G93A0620E02" target="_blank" rel="noopener" style="text-decoration: none; color: #ea6c11;"><span style="font-size: 15px;">Your kind gift today could help keep wild animals wild, give lives worth living to those who have been abused, and protect vulnerable animals around the world.</span></a></strong></p> </div> where the UTM codes are evident. In the live sample email test, though, the link then appears in the search bar as: https://donate.worldanimalprotection.org.au/campaigns/keep-them-wild/?id=G93A0620E02&mkt_tok=eyJpIjoiTVRZeVpUazFa   SO, questions - in the MKTO token, are the UTM values stored and readable for GA? Or, have they been wiped so that MKTO can operate it's own tracking? Will GA pick up anything from this?   Thanks, Lucas   ... View more

Success!   Problem solved, thank you for the assistance. Overwriting the token in the HTML editor with <a class="mktNoTrack" href="mailto:{{Lead.Email Address}}">{{Lead.Email Address}}</a> solved the problem.  Token data values follow the colour style as the other links in the email and footer, making it a much nicer looking email. ... View more

I see where I went wrong. My code was: <a href = "mailto:{{lead.email address}}"></a>  So I can see where I have left out the important bit.   Thanks again. ... View more

Hi Sanford,   I ran a test, and the live sample email came back with an empty space where the <a> was written in. Do you have an 'in case that doesn't work try this' step up your sleeve? ... View more

Thanks Sanford.    To spell it out then, I would use <a href = "mailto:{{lead.email address}}"></a>, the token would intelligently populate, and the browsers/email servers would recognise it as a link and attribute the colour directed by the email settings input at the build stage? ... View more

Hi Sanford,    You're not using a Marketo form (why?)  - it's the structure/process I was handed when I started at the org.  If you don't include the system Unsubscribed field when creating a lead whose Email Address value is in the DU list  Is this the part you reference about using MKTO forms on the website? The system unsub field - MUST that be via MKTO form, or can it be mapped from a third-party form to the system unsub field with a Y/N value? Someone's Unsubscribed value can be changed, but not while they're only in the under-the-hood DU list. You can readily flip the Unsubscribed field when they're in the active part of the database. This is very good to know, thank you. ... View more

Hi Sanford,    Using the <a> as a reference was only to illustrate, not to state a desired outcome. The footer in our email states that the email was sent to {{lead.email address}}, which populates (obviously) with the lead's email address. Unfortuantely it's a standard blue colour, as opposed to our branded link colour which decorates our homepage URL and other links in the same footer.    Ideal outcome: The {{lead.email address}} will display the email address in the same colour as the other links in the footer.    Is it possible? ... View more

hi Sanford,   I am reading through a few of these subject threads, and it seems logical enough. For us however, how do I report on a lead's email action if it says both bounced and delivered. Does the bounce trump delivered? If the server received it (delivered) then reports back a bounce (rejected) do I presume the person did not see it? ... View more