Thanks Sanford.   About the Munchkin Associate Lead API being discontinued; should we be worried? Will we need to integrate a new API to connect our Drupal website once it does? ... View more

Perfect! Works perfectly now, thank you for helping me out. ... View more

Hi Sanford,   Wondering if  I can get some insight on this. We use Knak to design emails, then sync them to MKTO. In Knak, we append every link with a universal UTM code, eg; utm_source=Marketo&utm_medium=Email&utm_campaign=tax appeal&utm_content=Prospect Conversion&id=G92A0620E02  In the MKTO editor, it appears in the HTML view in the content block as: <p style="margin: 0 0; mso-line-height-alt: 21px;"><strong><a href="https://www.worldanimalprotection.org.au/keepthemwild?utm_source=Marketo&amp;utm_medium=Email&amp;utm_campaign=tax appeal&amp;utm_content=Prospect Conversion&amp;id=G93A0620E02" target="_blank" rel="noopener" style="text-decoration: none; color: #ea6c11;"><span style="font-size: 15px;">Your kind gift today could help keep wild animals wild, give lives worth living to those who have been abused, and protect vulnerable animals around the world.</span></a></strong></p> </div> where the UTM codes are evident. In the live sample email test, though, the link then appears in the search bar as: https://donate.worldanimalprotection.org.au/campaigns/keep-them-wild/?id=G93A0620E02&mkt_tok=eyJpIjoiTVRZeVpUazFa   SO, questions - in the MKTO token, are the UTM values stored and readable for GA? Or, have they been wiped so that MKTO can operate it's own tracking? Will GA pick up anything from this?   Thanks, Lucas   ... View more

Success!   Problem solved, thank you for the assistance. Overwriting the token in the HTML editor with <a class="mktNoTrack" href="mailto:{{Lead.Email Address}}">{{Lead.Email Address}}</a> solved the problem.  Token data values follow the colour style as the other links in the email and footer, making it a much nicer looking email. ... View more

I see where I went wrong. My code was: <a href = "mailto:{{lead.email address}}"></a>  So I can see where I have left out the important bit.   Thanks again. ... View more

Hi Sanford,   I ran a test, and the live sample email came back with an empty space where the <a> was written in. Do you have an 'in case that doesn't work try this' step up your sleeve? ... View more

Thanks Sanford.    To spell it out then, I would use <a href = "mailto:{{lead.email address}}"></a>, the token would intelligently populate, and the browsers/email servers would recognise it as a link and attribute the colour directed by the email settings input at the build stage? ... View more

Hi Sanford,    You're not using a Marketo form (why?)  - it's the structure/process I was handed when I started at the org.  If you don't include the system Unsubscribed field when creating a lead whose Email Address value is in the DU list  Is this the part you reference about using MKTO forms on the website? The system unsub field - MUST that be via MKTO form, or can it be mapped from a third-party form to the system unsub field with a Y/N value? Someone's Unsubscribed value can be changed, but not while they're only in the under-the-hood DU list. You can readily flip the Unsubscribed field when they're in the active part of the database. This is very good to know, thank you. ... View more

Hi Sanford,    Using the <a> as a reference was only to illustrate, not to state a desired outcome. The footer in our email states that the email was sent to {{lead.email address}}, which populates (obviously) with the lead's email address. Unfortuantely it's a standard blue colour, as opposed to our branded link colour which decorates our homepage URL and other links in the same footer.    Ideal outcome: The {{lead.email address}} will display the email address in the same colour as the other links in the footer.    Is it possible? ... View more

hi Sanford,   I am reading through a few of these subject threads, and it seems logical enough. For us however, how do I report on a lead's email action if it says both bounced and delivered. Does the bounce trump delivered? If the server received it (delivered) then reports back a bounce (rejected) do I presume the person did not see it? ... View more

Hi there,   How do I change the colour of tokens in the WYSIWIG editor for emails/snippets? We have an unsubscribe footer, that uses tokens such as {{lead.email address}} but it defaults to blue everytime. How do I change that colour?   Thanks, ... View more

Very helpful, thank you again. ... View more

Hi Sanford,   I hoped you'd jump on this. Questions for you; Why does ${{ break the token code? In the WYSIWYG do I simply type ${esc.d}{{lead.Gift Amount}} ? What command is {esc.d}? how bad is the currency data field? What are common problems with it? Is it Apple Maps bad?   ... View more

Hi Gregoire,   I have had some issues with our unsubscribe page recently, when we changed from Drupal 7 to Drupal 8. For a little while, people were visiting the unsub page, clicking unsubscribe, but it was not changing their record in MKTO, and they were being sent emails.   The set up: I changed the unsubscribe snippet hyperlink to the unsubscribe page on our Drupal site, so it now reads: https://www.worldanimalprotection.org.au/unsubscribe?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##" class="mktNoTrack" target="_blank"&sid={{lead.id:default=0}}&stk={{lead.wap_Secure token:default=0}} On that unsubscribe page I created a web form that linked to our MKTO via API. In MKTO I created a program that listened for people filling in the form, with change data value {unsubscribe} new value = TRUE in the flow. When the website was transitioned from Drupal 7 to Drupal 8 everything seemed ok, until we started getting complaints that emails were still being sent to people. Looking through your instructions I see that this is different in that you recommend setting up a new landing page in the MKTO domain. Is this a necessity? Will the appended URL work for the third party page and form?   Thanks,   Lucas ... View more

Thank you, it does help. Because we are nonprofit not sales, the scoring system is not in use in our org. I also guess that if we want to know the stream a person is in we can just query it by member of engagement program > stream name.. ... View more

Thanks Sanford, I'm testing it now.    Will I be able to edit the header info per lead, i.e. everytime this alert is sent, the from name and from sender fields are populated with the person who triggered the email send? ... View more