Denise_Greenb12

Hi Trisha,My first question is what do you want the rule to be? Then we can help you make it happen.It would help to see the Smart List in the campaign you showed us the flow for. However, for any campaign with Flow Step choices, the first choice that applies is executed and the rest are ignored. Ba...

To add to what Sanford said, you can explicitly exclude people in the default segment from all your email sends by including this filter in the smart list for all your sends: is not DefaultDenise

Hi Sam,If I were you I would probably use Segmentations to keep your non-marketing business targets separate from the rest. In addition, if the emails you send to them will truly always be operational - than another safeguard would be to set Marketing Suspended to True for all of them and populate a...

Hi Liz,Thank you.I should clarify that it's not me that's actually using the API. I'm asking on behalf of the person who is pulling this data into an analytics tool for me. With that in mind, how would you get specifically to the Engagement Program Cast activity as opposed to the other activities th...

No, Send Email is a separate activity in the log. And the reason I care is that the Engagement Program Cast has super useful information in the details that isn't present in the Send Email. I can ask Marketo Support but I figured someone like you or Greg or Dan would be better sources.

Hi Charlie,To give you a simpler answer, in most cases though, the answer to your question is yes. If you import a list into Marketo with a record where the same email address is already in Marketo, the field values in the list import will overwrite existing values if they are different. And at the ...

Nik,I agree with Jay. However, I want to add the caution that opens are not a reliable metric. If someone is using preview panes and scrolls past the email, that counts as an open. If someone receives a plain text email or has images turned off, if she opens your email it won't get counted.So using ...

You would only put a filter in the report's smart list if you wanted to restrict the people being reported on. In the case of the report you are creating, this doesn't apply.

Hi Steve,The 3rd piece was the screenshot I included of filter 3.Your smart list should look like this:For filter 3, click the plus symbol and add all of your engagement programs - OR - and this would be better because it's scalable - you wouldn't have to change it when you add more engagement progr...

Hi Steve,The screenshot you included above restricts your list only to people are have exhausted content in the engagement program AND are in the marketable is True segment. So it leaves out all the people who aren't in the engagement program at all. You need to add another filter (and fill in the n...