Denise_Greenb12

Hi Sean,Found it! Have a read through this thread: Marketo / Salesforce Sync Limits & Priority Info Hope it helps!Denise

Hi Sean,I can't help you with the "reason" but I can shed some insight on the activity log screenshot you provided. Sometimes when you convert a lead to a contact in SFDC, Marketo sees the contact before it sees the conversion and, as a result, it creates a new person (the contact). Then later it re...

If it's the norm that a customer would get the free trial/subscription for 5 products at once, have you considered creating Engagement streams for people with multiple products instead of one track per product?

Hi Olya -Are you using Marketo Forward to a Friend link in your emails? That doesn't stop someone from using the built-in Forward button in their mail client but if you make it prominent I suspect a lot of people who wanted to forward the email would use it - and that can be tracked.Denise

Hi Ronn - I wouldn't use an existing scoring field for this. You may want to use them for what they're designed for later. Create a new fields for Product Scoring - e.g.: Product A Score, Product B Score, and so on.Also - when you say the person "subscribes" - are they literally overtly requesting ...

You're welcome!

I just realized you must be seeing "Skipped choice" in the activity log or results. It looks like you have other tokens in there, too. Are you sure that's the token that Marketo is complaining about? Is there more than one choice? In the activity log, Choice 0 = what you see in the Smart Campaign Fl...

Hi Kacper -1. Create static lists for each of the program statuses2. Add the program members to the static list that matches their status3. Remove the members from the program (Change Program Status->Not in Program4. Remove the Change Program Status flow steps from the campaigns in the program5. Cha...

Hi Anne,Where are you putting the token? Could you send a screenshot? I just tried putting that token in the Comments field in a create task flow step and there was no error message.Denise

Was your Salesforce instance previously synced? Does Marketo see these people as Salesforce leads and contacts? If so, I believe that when you try to do a merge, Marketo invokes the Salesforce merge function to do the job. Hence your error and only Marketo Support would be able to help here. Is it d...