Patrick_Cash1

Hi, Sorry for the delayed response. What i meant by legitimate interest in our scenario is as we do B2B business, our legal team mentioned that if we have acquired them previously, we would not need them to provide their explicit consent going forward. Recent update to our efforts to be in compliance to GDPR involves us to just have updated privacy and cookie policies on our website and have GTM on our Marketo LPs and have people accept those and if they did we will consider them as opt-in and capture date and time stamp for their form submission and as per the regulators, they would be interested in the process we are following and the date and time stamp for when we acquired them in the system and nothing else. I feel we will learn and know more as we go and am just waiting to see how it all plays out after 25th. Thanks, vineela. ... View more

Take a look at your Campaign Queue and see if there is any campaign that is running a high number of records that shouldn't be. Also, talk to your SFDC Admin and see if they changed anything that would cause that campaign to over-run. We once had a HUGE backlog in the Campaign Queue because of a change in SFDC. We have a Marketo smart campaign to normalize Country to ISO 2-digit in case a record slips in (like through a list upload) with a non-standard value. Our SFDC Admin messed up a trigger in SFDC that for some reason changed Country to full country name. So records started ping-ponging back and forth between systems, and our normalization smart campaign clogged up the queue. ... View more