Jamie_Barclay

Thanks Greg. I actually pulled from Marketo into Access. All in all it's a lot of work.

Hi Greg, can you elaborate on this... not quite sure what you mean. How would Outlook give a deflated reporting on click rates?In fact, you don't even know this for sure On average, you are right, but in detail and for a specific vendor, because averages can hide very disparate situations, it tota...

Hi Josh,Can you expand on the solutions. Our use case is that we have events and we want to include (in the email confirmation) the ability for the add to calendar function to work across email clients.Thank you.

thanks Sanford - I was aware of this. http/s:// in the token, though, since that will make the link untrackedAppreciate everyone's feedback - I still think there may be an issue. Will continue to assess.

Tom thank you for that insightful thread. Just wondering are you suggesting that the links will track better/more accurately if we use a token vs. embedding the URL in the email? Thank you

Thanks Josh,I am aware of these issues. However in terms of the anti-spam service prechecking I also ran a smart list and the number of actual people in our database that open email aligns to the open rate in the email performance report.I also know that really open rates don't reflect those that m...

Thank you

Thanks Nicholas - just curious, does it have to do with setting up an API call?

does any one have any insight here?

But that doesn't show the time that people opened. That's what I need.Thank you