Jon_Chen

Re: Help

by Jon_Chen 07-21-2022

Hey @Dan_Prokop , That is certainly not a great experience and I apologize for our lack of response. I've escalated your query to your account CSM and they should reach out to you ASAP. In the meantime, I'd recommend Amy's recommendation in contacting the mktocares address.

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Re: Form Performance Report - Completions by Date - Status changed to:...

by Jon_Chen 04-19-2022

Ideas

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Re: Maintaining Adobe Marketo Engage Community History/Exams

by Jon_Chen 12-21-2021

Thanks for looping me in @SanfordWhiteman. Hello @michellechopin, on the Community we are able to do profile merges to ensure that you don't lose your Community profile history and contributions. However, in order to perform the merge, we need a new profile to overwrite. Please reach out to me direc...

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Re: Connect with a Community Advisor — or learn how to become one.

by Jon_Chen 09-20-2021

HI @Vinay_Kumar Thanks for your question. There is no specific timeline to apply for the program and you're welcome to apply anytime you reach level 6. We will be selecting new Advisors on a quarterly to bi-annual basis depending on application volume. Please let me know if you have any other questi...

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Re: UPDATE MCE Exam Study Materials PLEASE!

by Jon_Chen 08-16-2021

Hello @klhraboskyAMZ and @NancyLB Thanks for your feedback. I understand that it may be frustrating with there being two distinct exams for Marketo Certifications. The Marketo Certification has officially moved to the Adobe Credential department and the new support email is Certif@adobe.com. We enc...

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Re: How to integrate AEM, Adobe Analytics and Target

by Jon_Chen 06-23-2021

Hey @madhu_6987 Thanks for your question. Not sure what kind of integration you're looking for these solutions, but I found some documentation that might help. Integrate Marketo RTP with Adobe AnalyticsIntegrate Adobe Experience Manager with Marketo Design StudioSending Synced/Static Lists to Adob...

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Re: Career and Job Posting site For Marketo

by Jon_Chen 06-11-2021

Hi @Pamela_Lo Thanks for reaching out. I'll open up a request with our Career Connect team and copy you on it.

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Re: China Cybersecurity Law and Marketo Servers which should be in pri...

by Jon_Chen 06-09-2021

Hey @grachen_nvidia, Thanks for reaching out. Here's the response I got back from our legal team: "Adobe has not approved the use of Marketo in mainland China. While legacy Marketo contracts did not originally have the express prohibition, all new contracts (and contract renewals) include the prohib...

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Re: How long does the adobe certified professional certificate last?

by Jon_Chen 06-08-2021

Hi @Geena_B, Thanks for posting your question. You're correct, as stated in the Adobe Learning FAQ, all Adobe certifications expire after two years to ensure that certified individuals are up to date with new product features and capabilities.

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Re: Career and Job Posting site For Marketo

by Jon_Chen 05-10-2021

Hi @Jasmine_Chung2 Thanks for reaching out. I have opened up a request with our Ops team and have cc'ed your email.

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