Karyn_Hill

We're experiencing some trouble with our subscription center since the change to form pre-fill. If someone clicks the link in an email sent to them, everything is fine—as is expected with the change. But if they use the link on their personal account page on our website, the form can't show them wha...

I would like to have a program send me an alert when a webinar is over so that I can perform a manual action. I would like it to be sent only once, and not send it each time a person for the webinar is marked as Attended. Is this possible?My current guess is that I should add the Send Alert action t...

Is there a way to prevent a "wrong" email address from appearing in a form prefill field? We have a form that is set to prefill that when people go to the page but for some people, it's pulling an email address that's not theirs. I believe in all cases that it's an email address the user has used in...

Is it possible to use a smart campaign to alter text that exists in a field on a record?I need a quick and easy way for our end users to strip the from a field that is populated by Qualtrics (customized links to surveys). Is this possible? I was thinking a smart campaign should be able to do that b...

Hi all,I need to create an email template that will use a URL in a field on a person's record to populate the link for either a button (preferred) or text (will suffice). We have custom fields on people's records that are automatically populated with a customized link to a survey (using Qualtrics) a...

I can't seem to get my process to set subscription management choices for new people when they enter Marketo (most often from our CRM but not always). Does anyone know what I'm doing wrong here?

We want to allow people who are filling out one of our forms (for webinars) to submit advance questions to be answered in that webinar. Is there a way to do this and have the information either stored on the record or sent in an email to a designated person?

I haven't had time yet to learn anything about webinar and nurture campaigns. Can someone point me to instructions on how to create them and how to use them? I literally get zero results if I search Marketo Docs for "mytoken."

I've been getting these off and on and am not sure if this is a problem in Marketo or in MS Dynamics. Most often I get "Unable to update lead," with the occasional "Error: Invalid Credentials." Does anyone know if I should submit a case to Marketo Support, or if I should instead contact our MS Dynam...

Please pardon my lack of knowledge on this subject. The person who will be handling the analytics hasn't set up the reports yet or explored how Marketo analytics and reports work. Not her fault—she has been holding a department together entirely on her own for a few months now.What my boss wants is ...