Erica_Harris2

Yep. Support are not much use for anything remotely technical any more. And the charges for Professional Services are outrageous. This should not be a use case for paid service anyway, it should be a basic function provided by the product. When it doesn't work as it should, why should the custom...

Yes, appalling. Constant hanging and saying it can't connect to Marketo, with a grey panel where the UI should be for the asset. And I've also had the message above, which is nothing new. I wish Adobe would put resources into bug fixes. Drag and drop has disappeared again too. Not happy.

Sorry, you didn't tag me in this and I didn't see your follow up question. By the way, you marked your response as solved and not mine!The only way for people to not get the new emails that they have received a clone of before, is to put those assets into a program with a sending campaign, to make t...

I have just noticed this too. The Score tab seems to be empty on most records, whether there is scoring activity or not.

Yes, Marketo can only tell whether someone has received the asset by using the asset ID so if this has changed, it is, to Marketo, a new asset. Please mark my response as Solved if you're happy with it - thanks.Yes, I did work for Finastra amongst other customers! Same me... 😀

Hi Robert,You mentioned that you updated all email copies. It sounds like Marketo now sees these emails as new content. Have you changed the email assets themselves? If they have new IDs, Marketo will see them as new content, even if the name of the asset is the same.- Erica

I can't believe this idea hasn't been implemented yet. We need to get opt-in for GDPR, more than a year later and still no compliance possible?!

Field Management is the area I use the most, and the one that causes the most frustration over the 10 years I've been a Marketo admin. Agree with comments made above about Field Management. It is terribly klunky. I would like to be able to:rename fields in use without having to remove referencesdel...

What change in SFDC needs to be made? One of my customers has a custom object with more than one lookup to Contact, a Booker and a Student. The sync seems to grab the first field and not give us a chance to choose the relationship that we wish to use (which is the Student, not the Booker). I was w...

Hi Sandford,Does that mean that for landing pages, you need to include the protocol in the URL, but to use the token in an email link and have it tracked, you need another token without the protocol? That is a bit of a pain!- Erica