Hi Veronica - The way it's set up now, if someone's status changes to influenced and they are not yet finished in stream 1, they won't be moved into stream 2. A couple of options: Use a smart campaign to manage your stream transitions - #1 - Trigger: Was Sent Email #2, Flow: If Status = Influenced, Change to Stream 2; If Status = Responded, Change to Stream 3 #2 - Trigger: Status changes to Responded, Filter: Exhausted Stream 1, Flow: Change to Stream 3. OR you could use one stream, but nest programs into the stream, with the additional requirement that to receive email #3, status must be influenced (or "not responded" if you want someone to get it if they received emails #1-2 but did not click). If someone does not qualify for email #3, they'd automatically be sent the next email they are qualified for (in this case, email #4) and would not interrupt the cadence of your sends.
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