Sarah_White1

Level 2

Joined the community 03-05-2018

Level 2

Pasadena

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Using custom date tokens to send out emails at intervals (seeking advi...

by Sarah_White1 08-25-2020

Hello, I am trying to build a program that has 3 sending campaigns (one that sends one month away from the date, one that sends one week away from the date, and one that sends two days away from the date). My hope is to be able to easily clone this program and update the date the it is leading up t...

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4133 0 5
Subject line not updating from email in Default Program nested in Nurt...

by Sarah_White1 05-21-2020

I'm not sure why this is happening. Any ideas are appreciated!I have a Nurture Program with a Default Program nested within it. The default program's smart campaign is used to send three different email assets based on if the record has interest indicated in a custom SFDC field. Screenshot below: ...

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3007 0 3

Error nurture subject line
Alert Emails - Footer implies sent to customer record

by Sarah_White1 03-02-2020

For my particular use case, I work at a higher ed institution and am setting up an internal alert email to the student's Academic Advisor when they unsubscribe from emails. I've set up an alert email that is triggered when the Data Value Changes for attribute "Unsubscribed" to New Value = True and ...

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2012 0 2
How to best use Segmentation (limited by Smart Lists) for Dynamic Cont...

by Sarah_White1 11-01-2019

Question: I have a segmentation set up in our instance by degree program (we're at a higher ed institute, but the equivalent analogy would be setting up segmentation by industry). The segmentation criteria is set to all records in our instance, regardless of if they are a record from 10 years ago or...

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2823 0 3

Marketing: Lessons Learned (Practitioners and CMOs) Products