Kim, To receive a faster response and to get the most out of Community, please move this discussion to Products as Community Help and Feedback is meant for discussions about this Community Portal itself. "Opened Email: is not" means the lead opened any email, but not the one you listed "Not Opened Email: is" is specifically leads who did not open that email and includes those leads who were not sent the email at all and those leads who were sent the email but didn't open it You will instead want to use two filters in addition to the member of program filter with "ALL" logic: Want Sent Email: Invite Not Opened Email: Invite This will successfully generate a list of leads who were sent the invite but did not open it.
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That's another good example, Robb. Upgrading accounting software can be a scary ordeal. And if an accountant/bookkeeper is shopping online, it's safe to assume they have a budget. Also, when people mock dinosaurs, they assume there aren't newer machines available to the user. Truth is, they might have a cutting-edge laptop back at their desk (speaking as someone who has spent many all-nighters in server rooms, you can have a new machine in your backpack but nowhere to put it down) but the first impression from the downlevel machine may still count. Another note about my chart: while the 1.6% is lower than the worldwide IE 8 average of 1.9%, every single one of the users is a US-based professional, some with very high spending power. Wealth/budget might have a negative correlation to IE 8 use across the US, but for this people on this site I believe they're independent.
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