sylvialchiu

sylvialchiu
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Date Last Visited
‎06-09-2025 06:21 AM
Level 1
Joined the community 01-08-2023
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  • Email bounced and then invalid due to SF update error
    by sylvialchiu name dot 09-18-2024 quickview

    We recently noticed a huge soft/hard bounce on one of our campaigns. Upon further research, I found out SF users made a mistake and updated a lot of emails with .full at the end of email addresses and then reversed it back. (see image) This was done 9/5 and 9/6. When we sent out emails on 9/12, the ...

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    833 0 2
  • Streams without cadence but with transition rules issue
    by sylvialchiu name dot 08-09-2023 quickview

    Sorry for the long post - but I am running into an issue with Marketo sending out emails in the wrong order or skipping some entirely We have 4 streams happening 1. Everyone entering the nurture starts at stream 1 to receive email 12. Everyone transitions to stream 2 - if they did not open email 1, ...

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    810 0 1
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Public Statistics
Date Registered ‎08-01-2023 07:49 AM
Date Last Visited ‎06-09-2025 06:21 AM
Total Messages Posted 3
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