New poster here. We've had the exact same problem since June 2019. Email newsletters which were previously in the 50-60% open rate suddenly dropped to 30% or below.   Have you ever found out what changes your IT people needed to make? Our IT team has added the Marketo domains to trusted senders and also changed a setting that forces the email addresses of the newsletters to the focused tab, but our open rates have not really improved. ... View more

Get Leads by (Static) List is an API endpoint. That returns a list of Lead IDs, which then need to be dereferenced. You can also filter a Bulk Extract by List ID. ... View more

Not sure what guidelines that checker is following. Sounds off-base. AFAIK, the WCAG guidelines are that every input has a label... but not, as logical as it also sounds, the reverse: that every label corresponds to an input. Labels should of course point to a valid element, if they point to an element (which is optional). So try this to remove the for attributes that are invalid: MktoForms2 . whenRendered ( function ( form ) { var arrayify = getSelection . call . bind ( [ ] . slice ) , formEl = form . getFormElem ( ) [ 0 ] , allLabels = formEl . querySelectorAll ( "label" ) ; arrayify ( allLabels ) . filter ( function ( label ) { return ! formEl . querySelector ( "#" + label . getAttribute ( "for" ) ) ; } ) . forEach ( function ( voidableLabel ) { voidableLabel . removeAttribute ( "for" ) ; } ) ; } ) ; ‍‍‍‍‍‍‍‍‍‍‍‍‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ... View more

Hmm that makes a lot more sense now. This is an operational step. ... View more

Can you move this to Products​? (Move link will be at the right.) This isn't a support space. ... View more

Unfortunately its an additional product to the standard licence. You might not have it. Without it I think it will be pretty much impossible to pull that report. ... View more

Hey Kevin, if you want this to be a batch process you're probably better off doing it as a single smart campaign. If you want it to happen anytime this field is changed for a person, then you should set it up as a transition rule. Transition rules work to pull people in, so you will want the rule in the stream for disenrolled. Using the transition rules you'd want a Data Value Changes trigger in the smart list. If you're doing a single smart campaign that you will use to batch people in, then you want a smart list of [your criteria] and the flow step to change program stream that I mentioned before. Hope this helps. ... View more

I suppose there is a number of ways to do this, but here is a couple ideas to build on. Set up a smart campaign to monitor the original send. If the email is not opened in a specific time, pause in engagement and request a separate  campaign/add as member - this would house the drip (with wait steps) outside nurture. Deployment on the 2nd campaign will filter and send on program status (not success). Have a trigger in this campaign to monitor opens. If they open, mark program success and un-pause in nurture. Another option - Providing you have "Not member of" filter set up in program deployment, you could set up a batch that looked at whom was sent the email, if they did not open (in a specific time) remove as member. Making sure your leads can run through the campaign each time, I believe they will continue to receive the same content until they open. ... View more

Not a good idea to respond to uncontrolled user action (password reset forms are a particular magnet for hackers) by consuming a Marketo API call. I advise strongly against it. Sending transactional emails in response to trusted user action (i.e. logged-in, paying users) can be okay, in contrast. But even in the latter case, you have to consider that you're sending critical content through a server known to send promotional content (no matter how much *we* love Marketo, them's the facts!). For best deliverability, use your own server here. Don't know what's "not working well," but better to fix that than to go down this road. ... View more

You could setup such a report sub. You could also add yourself to a seed list. Otherwise, there's no other way to know other than to go into the campaign. ... View more