Matjaž_Jaušove2

Matjaž_Jaušove2 · ‎01-11-2018

I'd say it depends on the content of the newsletter and what is your aim with it. However, in general for newsletter type of emails, batch email programs are better choice. Especially if newsletters are of more informative nature, as oppose to engagement programs, that push leads more strictly leads through the funnel/some goal.

Matjaž_Jaušove2 · ‎01-09-2018

Also check that you have everything set up properly: Deliverability - Marketo Docs - Product Documentation

Matjaž_Jaušove2 · ‎01-03-2018

Hi Candace, just to answer this questions " Is it as simple as creating a campaign where the smart list defines who we want to invite and the flow sends the invite email? " explicitly: Yes, it is that simple. As they fill out the form, you have a campaign that updates their status to registered and thats it. Webex and Marketo syncs the member info in the background so you don't need to do anything in Webex. You manage everything in Marketo. Even if you add/import attendees manually in the event, set their status to registered and send them the email containing {{member.webinar url}} they will be able to access the webinar. Additionally, after the webex webinar/session, the status of members who attended will also change to "Attended" automatically. You have to, however, prepare and manage all communications through Marketo. Best;m

Matjaž_Jaušove2 · ‎01-02-2018

Sure, here: https://www.nil.com/en/knowledge/implementing-nsx-real-life-journey-from-idea-to-practice/

Matjaž_Jaušove2 · ‎12-30-2017

Hi Emily, difficult to comment without an example, but in general, we don't experience any special styling issues with Marketo forms on Wistia videos. Regards;m

Matjaž_Jaušove2 · ‎12-28-2017

Hi Diana, when you set up your event in Webex, select "No" for "Registration ID required". best;m

Matjaž_Jaušove2 · ‎12-18-2017

No, but in that case you'll need an API that will link the registration form to and pass the data to Marketo.

Matjaž_Jaušove2 · ‎12-15-2017

Cool!

Matjaž_Jaušove2 · ‎12-12-2017

Hi, you can easily do that by selecting the email programs you'd like to include in the report (Email Performance Report -> Setup Tab -> Filters). See example below:

Matjaž_Jaušove2 · ‎12-12-2017

Hi, You can use Email Performance Report to gain an overall overview of (selected) Email Programs performance. More: Email Performance Report - Marketo Docs - Product Documentation Best;m

Matjaž_Jaušove2 · ‎12-07-2017

So you don't see anything similar like in this example?

Matjaž_Jaušove2 · ‎12-07-2017

Actually, there is a way to change the AP even after it has been assigned. You have to just remove the person (Change Status -> Not in Program) from the assigned program and the AP value will become empty.

Matjaž_Jaušove2 · ‎12-07-2017

What do you see under "Email suspend cause" detail on a lead? Its most probable spam filter.

Matjaž_Jaušove2 · ‎12-05-2017

Hi Nancy, I checked again and it seems once the Acquisition Program is set (has come value) you can not change it. But you can change it if a lead doesn't have an AP set yet. However, you need to have a program in Marketo (or create one) that you can then assign to a lead as an new AP value. So in this sense you should be able to use campaigns to manipulate AP value, as long as you assign an existing AP. The only situation I managed to create where lead's AP has a value, but the AP doesn't exist, is in case when you delete an AP. Then the lead's AP changes to [AP] - deleted (#). As for the difference AP vs. AP Name. The AP Name is just a Name of a Program, a text value that doesn't exist without an AP. Its value is directly referenced to an AP and you can not manipulate it. Hope this helps;m

Matjaž_Jaušove2 · ‎12-04-2017

Hi, when you cloned the program, did you click refresh icon on audience panel (on control panel) to update the audience number? best;m

Matjaž_Jaušove2 · ‎12-04-2017

Hi Kulsoom, We are using Webex and we are satisfied with it. The basic integration with Marketo is easy to set up, also registration management works well out of the box. The service also provides some additional statistic (attention etc.) that don't synch into Marketo, but that's not such an issue in our case. Also from users we have a positive feedback - its intuitive, there is also a mobile app, an the overall sound/video quality is good. We are an SMB company, running approximately 20-30 webinars per year. Best;m

Matjaž_Jaušove2 · ‎12-01-2017

There are many reasons why emails are bounced and there are many posts in community here explaining these, for example Email Bounce Codes, https://nation.marketo.com/community/champion/blog/2015/07/14/making-sense-of-marketo-email-bounce-categories, How do you make your email deliverability unstoppable? etc. Did you investigate what kind of bounce types are you getting? And what deliverability rate are you talking about? best;m

Matjaž_Jaušove2 · ‎12-01-2017

Hi, I am not 100% sure on that, so I'd appreciate if someone also corrects me in case I am wrong. But I guess that Acquisition Program and Acquisition Program Name are two different "objects", with APN being just a name of the first (text). Following the same logic, I guess the error you get is because the data types don't match. To update the Acquisition Program, you need to have a Program that you can assign to it. You can not assign a campaign to AP, because data type don't match. But its an interesting question, will check it out by myself as well Best;m

Matjaž_Jaušove2 · ‎11-30-2017

+1

Matjaž_Jaušove2 · ‎11-29-2017

Hi, it suspends the hard bounced/invalid addresses for future emails, but by default it does not remove them from the system. Best;m

Matjaž_Jaušove2 · ‎11-28-2017

Hi, accurate. Marketing emails have to have unsubscribe link. What you can do is to craft a nice copy in front of an unsubscribe link that will motivate people to stay on the mailing list (or use some guerrilla approach and put unsubscribe link on something that's basically impossible to spot and click, ie ".", however I don't recommend tricking customers like that). Otherwise you can use smart campaigns to somehow simulate engagement program behaviour and send out operational emails. Best;m

Matjaž_Jaušove2 · ‎11-23-2017

Hi Carol, can you explain your question in a bit more detail (ie. what exactly do you want to achieve)? Best;m

Matjaž_Jaušove2 · ‎11-17-2017

Congrats Josh and thanks for your contributions and very useful advices!

Matjaž_Jaušove2 · ‎11-10-2017

Hi Joe, did you check the deliverability response messages in more details? As Gerard Donnelly pointed out, there could be number of reasons why emails are not delivered. Best;m

Matjaž_Jaušove2 · ‎11-07-2017

Hi, sure, in a trigger "Clicks link in an email" add a constrain "Link" and define the link. Best;m

Matjaž_Jaušove2 · ‎11-03-2017

No that I am aware of. Best;m

Matjaž_Jaušove2 · ‎11-02-2017

Thanks guys!

Matjaž_Jaušove2 · ‎11-02-2017

Hi Dave, great comment. If possible, can you share what "notable increase in delivery rates" approximately means from your experience? Thanks;m

Matjaž_Jaušove2 · ‎10-31-2017

HI Sanford, thanks for that explanations. I'll try to look for some alternative approach. Best;m

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