Justin_Cooperm2
Level 8
San Francisco, CA
VP Product
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09-22-2020
04:01 PM
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1379
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10-20-2017
02:08 PM
1 Like
Does line 23 have more than 1000 characters? We have some logic that will auto-break lines that are long but if we can't parse it correctly you'll see that error.
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10-20-2017
01:34 PM
Send Email is logged by Marketo when the campaign hits that flow step for the lead. If you a running a campaign with large #s of leads, the actual time the email goes out into the internet can be tracked more closely by the "delivered email" event. Especially if there is a lot of email scripting, tokens, dynamic content, etc. you'll see time discrepancy. Justin
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10-16-2017
01:03 PM
1 Like
Not sure, are you saying I changed this status? I don't think this request is possible in the community at the moment.
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10-16-2017
01:01 PM
Also SiftRock Siftrock | Email Reply Intelligence for Marketing Automation
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10-11-2017
09:56 AM
Global variables themselves cannot be made dynamic, but I think what you're saying is your putting a global variable within a rich-text element that has been made dynamic. Is this right? It's certainly possible there is an issue here, can you shoot me an email with links to the emails in your subscription where you are seeing this? jcooperman@marketo.com Justin
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10-02-2017
01:11 PM
I have an open ticket, but it's in the backlog. Hope to get to it at some point in the not-too-distant future
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09-28-2017
05:00 PM
Should work when you approve it or preview it, right? The links won't work directly from the editor window. Justin
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09-25-2017
11:47 AM
Weird, haven't seen that one. Did you log a support ticket yet so that we can dig into that?
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09-20-2017
04:43 PM
1 Like
We do have a BCC feature. Reach out to Marketo Support if you'd like them to enable it for you.
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09-20-2017
12:47 PM
1 Like
Working on this as part of the next gen UX
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09-20-2017
12:43 PM
Take a look at our Forms APIs. You'll be able to do this with some minor manual work
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09-08-2017
10:16 AM
Just wanted to follow up and see if you were still experiencing this issue? I'd love to help out if you still think something is not working the way you'd like it to! Justin
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08-29-2017
11:20 AM
I assume we both agree that the only thing that controls the look-and-feel is the code, correct? There's nothing specific about Marketo vs. Bronto as a product. It's just what raw code is coming out the pipe. So, the best way to troubleshoot is to take your full email code in Marketo before you send it (click "Edit Code" at the top) and throw it in a text editor. Then take the raw code you received in your test email and do a diff in the text editor. Tell me what changed and then we can assist you. Without seeing a specific example of what code is changing it's hard to help. Justin
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08-29-2017
10:29 AM
1 Like
Yes the /151/ is a specific version of munchkin. you should reference the "loader" file that Sanford mentions. Some of our customers actually download the actual munchkin file itself so they can host it on their own domain and are in control of what JS is on their pages. Some customers have policies that require this. Other customers may wish to only support a certain version until they've done testing of later versions. And then other customers may wish to use our "beta" munchkin version so that they can have functionality that isn't supported in our GA munchkin file (like this "opt out cookie" discussed here http://docs.marketo.com/display/DOCS/Understanding+Privacy+Settings
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08-29-2017
10:14 AM
1 Like
Hi Ryan, Unless you can reproduce a case where Marketo is altering your code, I would agree with the support team that it would not be a Marketo product issue. One thing to consider is that many email clients do not support media queries (and in some cases will yank them out entirely) before placing the email in the recipient's inbox. Much of the styling approach taken on the general web does not apply to emails and you really need an email specialist to construct a good template for you. Generally, best practice is to include media queries and CSS rules as well as complete inline styling of the HTML elements. general tips Responsive Email | Email Design Reference client support matrix Email Client CSS Support | Email Design Reference These aren't perfectly accurate but it should show you there is tons of variance between clients regarding how they handle styling. Outlook specifically is extremely difficult to handle (especially older versions). Justin
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08-22-2017
01:02 PM
Yes, I've reviewed it and I actually couldn't reproduce this. The first few modules you have are marked mktoAddByDefault="true" but the other ones are marked "false". That means the first ones will be included in an email by default when you create a new email from the template. But, other than that the modules seem to be showing up for me in both the previewer, when I send a sample, and when I send an email via campaign. Can you share the exact workflow you're using so I can try to figure out what's happening? Justin
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08-18-2017
01:54 PM
3 Likes
mktEditable not mktoEditable if you want to do it that way. But, we recommend mktoText (as that is the newer syntax).
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08-18-2017
09:59 AM
You would want to surround the body area of the module with a mktoText <div>: https://docs.marketo.com/display/DOCS/Email+Template+Syntax Justin
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08-17-2017
12:41 PM
Do you mean dynamic content? Or are you just asking if you can customize the color, border, label, etc.? Buttons can be made dynamic but a lot of the button modules in our starter templates don't do that out-of-the-box. Very simply to change the code structure to support it, if you really would like that functionality. Justin
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08-17-2017
12:38 PM
Do you have a regular id on it? That's a required attribute as well. Email Template Syntax - Marketo Docs - Product Docs Justin
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| Date Registered | 12-03-2013 11:13 AM |
| Date Last Visited | 09-22-2020 04:01 PM |
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