Paul_Johnson

Paul_Johnson
Level 5
Salt Lake City, UT
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Date Last Visited
‎06-15-2020 01:53 PM

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Re: Can a known user custom html field be used wit...

by Level 5 in Product Discussions
‎12-11-2018 10:05 AM
‎12-11-2018 10:05 AM
John, the cookie DOES last more than just one session but works best on Marketo landing pages. There's some work to be done if you're hoping to pre-populate information on a page that isn't a marketo landing page. ... View more

Re: Displaying Logo in GMAIL

by Level 5 in Product Discussions
‎12-11-2018 09:10 AM
‎12-11-2018 09:10 AM
Alec, Here's a good thread for this. How do we get our company logo to show in Gmail? Here's one more: How to get company logo/avatar to show up in inboxes? ... View more

Re: How to create Traffic cop campaigns

by Level 5 in Product Discussions
‎12-10-2018 03:18 PM
‎12-10-2018 03:18 PM
Just a thought here: using a nested program rather than an email in your engagement stream vastly opens the possibilities here (cadence being one of them). ... View more

Re: Access Expires

by Level 5 in Product Discussions
‎12-10-2018 03:04 PM
‎12-10-2018 03:04 PM
yes ... View more

Re: Access Expires

by Level 5 in Product Discussions
‎12-10-2018 02:41 PM
1 Like
‎12-10-2018 02:41 PM
1 Like
As far as I understand, the audit trail will still exist once the user is "expired". You can also set the expiration date for a past date. ... View more

Re: Can you "CC" in an engagement program.

by Level 5 in Product Discussions
‎12-10-2018 02:07 PM
3 Likes
‎12-10-2018 02:07 PM
3 Likes
Wonderful news! Now available! Email CC - Marketo Docs - Product Documentation ... View more

Re: CC- Email Address in Sender/Reply:to

by Level 5 in Product Discussions
‎12-10-2018 02:06 PM
‎12-10-2018 02:06 PM
Great news! Now available. Email CC - Marketo Docs - Product Documentation ... View more

Re: Adding CC: to Marketo emails?

by Level 5 in Product Discussions
‎12-10-2018 02:05 PM
2 Likes
‎12-10-2018 02:05 PM
2 Likes
So excited that this feature has been added! https://docs.marketo.com/display/public/DOCS/Email+CC ... View more

Re: Personalized "Email Me" and "Meet Me" feature ...

by Level 5 in Product Discussions
‎12-10-2018 01:49 PM
1 Like
‎12-10-2018 01:49 PM
1 Like
Hey Huihsing, Marketo does not have a native meeting scheduling tool like Hubspot does, unfortunately. Would be a great feature! ... View more

Re: unable to see the "submit a case" button

by Level 5 in Product Discussions
‎12-10-2018 01:47 PM
‎12-10-2018 01:47 PM
Malik, Any chance your user permissions to submit tickets has been removed/not added? ... View more

Many options to update lead aren't available withi...

by Level 5 in Product Discussions
‎11-20-2018 05:18 PM
‎11-20-2018 05:18 PM
Hey Community, As of this morning, I've noticed within a smart list, many of the options to update leads are not available. See image below. Any thoughts? ... View more

Re: Add subdomain to email

by Level 5 in Product Discussions
‎08-10-2018 03:00 PM
‎08-10-2018 03:00 PM
Thanks guys. Jay, unfortunately the emails are first letter of first name.last name or I would do that. Thanks! ... View more

Re: Add subdomain to email

by Level 5 in Product Discussions
‎08-09-2018 03:33 PM
‎08-09-2018 03:33 PM
the original field is the "sales owner email address field" the new field is a new marketo field to be used as a "from/reply-to" field. ... View more

Add subdomain to email

by Level 5 in Product Discussions
‎08-09-2018 03:04 PM
‎08-09-2018 03:04 PM
Hey guys, Hoping to create a campaign that populates a field that mimics another email field but adds a subdomain. See example below: original field: hello@hello.com new field: hello@reply.hello.com Any ideas besides telling marketo how to populate each individual email address? ... View more

Tagging Multiple Multiple programs at the same tim...

by Level 5 in Product Discussions
‎03-05-2018 12:33 PM
‎03-05-2018 12:33 PM
Hey guys, we just added some new tags to our programs. Is there a way to tag multiple programs the same way at once? For instance, tag all programs in a specific folder a specific vertical? ... View more

Re: Report Sends does not reflect same number send...

by Level 5 in Product Discussions
‎02-21-2018 09:15 AM
‎02-21-2018 09:15 AM
Hmmm. Just because you bypassed unsubscribed and suspended people doesn't mean others weren't blocked. If they were marketing suspeneded it would still not send to them (if they didn't have valid email addresses, or if there had been hard bounces in the past). Try setting up another test campaign with the same critera to send and see how many it says are "blocked". ... View more

Re: Auto-Save disable or Undo

by Level 5 in Ideas
‎02-21-2018 08:17 AM
‎02-21-2018 08:17 AM
I love the undo part rather than the turn off autosave. To be able to go back and see revisions and the option to select to go back to one of the revisions would be amazing. ... View more

Re: How to get opens and clicks from emails in an ...

by Level 5 in Product Discussions
‎02-21-2018 08:12 AM
‎02-21-2018 08:12 AM
Did you send the emails with an A/B split test? If so, the name will show up differently in the smart list (Eg. name.Subject Line Test). With as few of people as you are working with, I'm wondering if the easiest thing would be to open these 7 contacts individually and check out their activity history (especially if it's in the recent past) ... View more

Re: Select All checkbox for other checkboxes

by Level 5 in Product Discussions
‎02-21-2018 08:04 AM
‎02-21-2018 08:04 AM
Ryley, Have one of the options be "all of the above". Then have a smart campaign in the background check all those boxes on the contact's record if they choose the "select all option". Hope that helps! ... View more

Re: Report Sends does not reflect same number send...

by Level 5 in Product Discussions
‎02-21-2018 08:01 AM
‎02-21-2018 08:01 AM
Another option would be the number that it filtered out before the send (those that were marketing suspended/unsubscribed). When first looking at how many it will send, the total number doesn't take those out. It will show a "blocked number" which is the number it will filter out before the send. The difference between the sends and delivers will then be due to bounces. ... View more

Re: Tracking Youtube Video Activity On Non-Marketo...

by Level 5 in Product Discussions
‎02-15-2018 03:20 PM
3 Likes
‎02-15-2018 03:20 PM
3 Likes
Have you considered using another platform Jarom? ... View more

Re: Dynamically Change Email Link Based on Lead Ow...

by Level 5 in Product Discussions
‎02-15-2018 03:19 PM
3 Likes
‎02-15-2018 03:19 PM
3 Likes
Use Velocity Script ... View more

Re: New Unsubscribe Page Question

by Level 5 in Product Discussions
‎02-15-2018 03:19 PM
2 Likes
‎02-15-2018 03:19 PM
2 Likes
Jarom you're going to want to keep the existing form until you've finished the new form. You should be able to edit the settings but it can be tricky. You can message me if you have questions. ... View more

Re: Approved Email vs. Approved with draft email

by Level 5 in Product Discussions
‎02-15-2018 09:49 AM
4 Likes
‎02-15-2018 09:49 AM
4 Likes
Sagorika, Simply approve your latest draft to ensure it's sending the latest version. ... View more

Re: How to suspend a list of contacts from marketi...

by Level 5 in Product Discussions
‎02-15-2018 09:45 AM
5 Likes
‎02-15-2018 09:45 AM
5 Likes
Ranae, I would pull up the list you are wanting to change, select all, change data value, and change marketing suspended to "yes". Totally can make a smart campaign for this, but in my opinion, no need to create one for a simple task like this. ... View more

Re: Program name changed but Triggers not updated....

by Level 5 in Product Discussions
‎02-15-2018 09:36 AM
2 Likes
‎02-15-2018 09:36 AM
2 Likes
Hey Gerard, My guess would be it still is working just fine. have you attempted testing the trigger campaign? I would bet it would still work and the naming is simply a lag. Let me know! ... View more

Re: Marketo Database

by Level 5 in Product Discussions
‎02-15-2018 09:25 AM
3 Likes
‎02-15-2018 09:25 AM
3 Likes
Jeffrey, If the API moves the info over seamlessly from Symitar to Marketo (run some tests), I would use the API to get the info over. How many fields are you talking? ... View more

Triggering Email off of something not integrated w...

by Level 5 in Product Discussions
‎11-30-2017 09:55 AM
1 Like
‎11-30-2017 09:55 AM
1 Like
Hey team, hopefully I can explain this well. Post sale, we use a customer management tool that doesn't integrate with Marketo or Salesforce. I'd love to be able to send a triggered email off of something that happens in that tool (etc. when they purchase an additional product, send a thank you email with explanation). Can you think of anything I can do to trigger an email? ... View more
Public Statistics
Date Registered ‎01-12-2016 11:53 AM
Date Last Visited ‎06-15-2020 01:53 PM
Total Messages Posted 122
Likes Received 76
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