Just as an FYI -- it sounds like you may have done in correctly elsewhere in your testing, but looking at your screenshot of the rule, I wouldn't expect it to work.  There's no stored value set for any of the states, only the Display value. If it's not working when you input it as Alabama|Alabama Alaska|Alaska Arkansas|Arkansas etc, Then there might be something else going on.  But in the screenshot, it's only set up as Alabama| Alaska| Arkansas| So there's no actual system value assigned to any of the fields that Marketo can set. ... View more

I believe so -- assuming tracking is enabled in the confirmation email link, that should be enough to associate the form submission with their existing record. ... View more

Hi Broderick -- I might try using a combination of a hidden field that autofills based off of the URL parameter and Visibility Rules on the field that needs to change.  The idea being the URL parameters are actually setting the hidden field, which in turn updates the picklist order/values on the visible field.  There may be a more elegant way to do this, but that's where I'd start. ... View more

Hi Trisha! "Graveyard" is likely a custom attribute created in your instance of Marketo, so yes -- you shouldn't have any problems running a "Data Value Change" flow step on the contacts you would like to set as "False". P.S. -- for Marketo-related questions like this, you'll often have better luck posting to the "Product Discussions" area of the Community. ... View more

Hi Emilie, Are you able to show us a screenshot of what the form looks like in the Marketo Form Builder? ... View more

Hi Said, Looks like you may be confusing Cooke Value with URL Parameter in this case -- unless you're actively running a method to save the parameter to a cookie, then there wouldn't be any value for Marketo to pull from the cookie.  If you change your selection in the "Get Value from" dropdown to "URL Parameter", you should see the desired behavior. ... View more

Hi Lynette, If you block field updates from form fillouts, that will allow you to retain the original value in that field. ... View more

Hi Tom, Not sure if you've seen this thread today: Broken Webinar Registration Sync -- but it sounds like this may be a known behavior due to GTW's API authorization token expiry.  Try refreshing your login in Launchpoint as Josh suggests and see if that does the trick. ... View more

Greg summed it up perfectly.  There's obviously lots of different pieces of legislation to consider here, but if you're curious the FTC has a good summary on staying complaint for CAN-SPAM: It’s common for email sent by businesses to mix commercial content and transactional or relationship content. When an email contains both kinds of content, the primary purpose of the message is the deciding factor. Here’s how to make that determination: If a recipient reasonably interpreting the subject line would likely conclude that the message contains an advertisement or promotion for a commercial product or service or if the message’s transactional or relationship content does not appear mainly at the beginning of the message, the primary purpose of the message is commercial. So, when a message contains both kinds of content – commercial and transactional or relationship – if the subject line would lead the recipient to think it’s a commercial message, it’s a commercial message for CAN-SPAM purposes. Similarly, if the bulk of the transactional or relationship part of the message doesn’t appear at the beginning, it’s a commercial message under the CAN-SPAM Act. So it's key to make clear in the subject line why they are receiving the email ("Your xyz.com Request", etc), and to ensure that the transactional part of the email comes first -- if you want to include some additional resources or information after the transactional message, you are allowed to do so. ... View more

Hi Jamie -- if you click on "Device OS" in the right-most column from your screenshot, the report graph will filter to show your metrics broken out by OS.  You can also do this by clicking the "By..." dropdown above the chart and selecting either "Device Type" (to see Desktop vs Mobile vs Tablet) or "Device OS" (to see Windows vs OSX vs iOS vs Android). Double-check the filters in your report to make sure you aren't accidentally excluding anything. ... View more

Ah, yep, I missed the requirement on allowing for multiple selections, so you are going to want to go down the path recommended by Dory/Sanford, since segments unfortunately won't be able to work around that. ... View more

Hi Kathi, You can also accomplish this using segmentations and dynamic content -- you could create a new segmentation for "Event Date" and create segments which look for the field value you passed through in the form. Then in the email you'd be able to make the section you want to change Dynamic, and update the content for each segment in there. Here's Marketo's docs on using Dynamic Content: Understanding Dynamic Content - Marketo Docs - Product Docs Using Dynamic Content in a Email - Marketo Docs - Product Docs ... View more

Hi Sara - Visibility Rules can do this easily for you. Marketo's guide is here: Dynamically Toggle Visibility of a Form Field - Marketo Docs - Product Docs Note, however, that you need to include two fields on your form to use this method -- the field with your picklist values, and an additional text area field.  You can then set the visibility rules for the open text field to Show If Picklist = Other. EDIT: Also, +1 to Sanford's approach above -- from a data/instance hygiene perspective, it's always good practice to limit the amount of additional fields you create for one-off purposes like this. ... View more

It should work, and by default the A/B test is only going to consider the emails you definied in the Test Settings step when determining the winner. Here's an obvious question but worth double-checking anyway...are the emails approved?  ... View more

Like most things Marketo, there's definitely a number of ways to skin this cat.  Here's one approach I've taken in the past that's worked well -- Build your global content-download autoresponse email.  Use tokens for anything that's going to very from content to content -- what I did was create custom fields for "Downloaded Asset Type", "Downloaded Asset Title", "Downloaded Asset Link", and "Downloaded Asset Thumbnail". So the email would look something like this: Hi {{lead.FirstName}}, thanks for downloading our {{lead.DownloadedAssetType}}, "{{lead.DownloadedAssetTitle}}".  You can download it here: <a href="{{lead.DownloadedAssetLink}}"<img src="{{lead.DownloadedAssetThumbnail}}">. You get the idea.  So within each content program, you have a Smart Campaign update those fields with the relevant information upon form submission, then send the global email you've created.  There's a couple of other ways I can think of that will get you a similar result -- if you don't want to create custom fields, for example, you can use local program tokens and include the email as part of your basic program template.  You wouldn't have a true single email, but you wouldn't need to edit the individual email for every program as long as you were updating the tokens on the Program level. ... View more

You can -- Audit Trail is your friend here. You can find it by going to Admin > Security > Audit Trail. ... View more