Stella_Zamprogn

Stella_Zamprogn · ‎01-08-2016

Thanks a lot! Have a nice day too

Stella_Zamprogn · ‎01-07-2016

Hi Margaux Lepine my colleague Francesca (communications) received 4 PLM banners that will be published on line starting from January. The activities/visits on these banners will be tracked by Marketo? If yes, are you organizing a report to follow the results and who will be the owner of this report, HQ or Italian subsidiary? Thanks a lot. Stella fyi Anne-Laure Louis and Francesca Gaeta

Stella_Zamprogn · ‎01-07-2016

Hi Margaux Lepine and Marina MASSONET it's the fourth time that my colleague from sales team receives the alert attached related to lead Chiara Ortolani. The mistake was probably due to the fact that my colleague converted the lead to contact BEFORE change the status from sales handover to sales accepted. I made it by hand already one time before holidays, but wothout success; I made it again this morning and I hope is enough to stop the alert sending, What do you think? Or maybe is the administrator of SFDC/Marketo who have to intervene? thanks a lot. Stella fyi Matthieu Muffat-Joly

Stella_Zamprogn · ‎12-21-2015

Hi Rosie and Marketo team, any news about the Automotive campaign leather program? we will have the opportunity to see it before Christmas holidays or it will be postponed in Januray? thanks a lot! Stella

Stella_Zamprogn · ‎12-16-2015

Margaux Lepine Hi, today marketo registered the activity of a lead who visited the PLM micro site. He is a concurrent (Mr. Enzo Facchini) who supply PLM/PDM for fashion market too. I have two questions: - he was not tracked on SFDC. The Marketo field SFDC type is empty and if I look for him in SFDC i cannot find him..why? - how can I manage him? disqualified? do I have to create a smart list named "concurrence"? thanks a lot. stella

Stella_Zamprogn · ‎12-04-2015

Hi Matthieu, I confirm I can see the lead source field in Marketo, but this is not the problem. The same field (+ fax and web site) have always been present in SFDc and editable.....otherwise how can we track the origin of the lead seen that they came into SFDc as first? thanks a lot

Stella_Zamprogn · ‎12-04-2015

I will do it!

Stella_Zamprogn · ‎12-04-2015

Sorry me again! My colleague Barbara could not even see her leads in SFDC created today. When she opens the list "My leads" it's empty, but I can see in maketo that she is the owner of the leads creted today

Stella_Zamprogn · ‎12-04-2015

Hi everybody, it seems that SFDC is on fine again! In particular this morning when we try to create a new lead some tabs are missing, in particular lead source (+ fax number + web site). And in marketo the òead source is missed too. It will be a permanent status or it's only a synconisation poblem? thanks a lot

Stella_Zamprogn · ‎10-27-2015

Thanks Matthieu

Stella_Zamprogn · ‎10-19-2015

Hi to everybody, my colleague Elena is "cleaning" SFDC database and she put as Inactive all the contacts below (I see them as known and sales accepted in Marketo). All the contacts were inactive in SFDC because the company Warnaco Italy Srl is no more in business. I thought that the status active/inactive change automatically from SFDC to marketo but it seems is not; the first 2 leads are even as sales accepted and the others are active, could you please explain me? Do I have to change the status by hand? I did it for Mr. Retamales, but I can't believe this is the process... Thanks a lot Stella

Stella_Zamprogn · ‎10-14-2015

ah ah that's the reason why - I suppose - I registerd now in marketo a lead who landed on mini site PLM but the same lead was NOt in SFDC, is it correct? thanks a lot

Stella_Zamprogn · ‎10-14-2015

Dear all, I think the form is already integrated in marketo, because thanks to Elena support we follow what written by Lea and it worked! The contact/lead was same and we "merge" both, no duplicate and no problem! Thanks a lot for your help. Stella

Stella_Zamprogn · ‎10-13-2015

Hi team, first of all tell me if you find useful to share also this type of actvities otherwise I will speak only with Angelique and Margaux in order not to bore you with my experiments! Being my first time I have no choice and I have to use the community. See below the program I create on Marketo. It's a webinar about Modais Expert to be held in November towards customers and prospects; all the campaigns/resources are empty at the moment beacuse - first of all - I want to be sure that naming and stucture are correct The main difficulties I found were about: - clone emails, form and landing pages: it's not clear to me where I can fin the template correct to clone, it seems I havn't the possibility to clone from WS Share, is it correct? - smart list: this webinar was done on July the 1 and now we want to invite the accounts to the registered version. The list is already on SFDC (IT Modaris EXPERT Webinar 1_7_2015) and its members were selected by the account managers one by one, so I do not have common filters to use. I put as filter the name of the campaign but no leads were found! Can we maybe schedule a webex to see everything? thanks a lot and have a nice evening! Stella

Stella_Zamprogn · ‎10-12-2015

Thanks Matthieu!

Stella_Zamprogn · ‎10-12-2015

Yes it does! thanks Lea. If this is the processI am really comforted, let's see what Margaux and Angelique answer. Have a nice day. Stella

Stella_Zamprogn · ‎10-09-2015

Mr. Roberto Moroso ++39 0432 577116 Moroso Spa marisa@moroso.it Known Marketing Italy Mr. Daniele Michelini +3356988967 Lectra Italy d.michelini@lectra.com Known Marketing Italy Mr. Agostino Sardone ++39 080 3103883 Innova D&P srl manufacturing@innovadivani.it Known Marketing Italy Hi Team, I have a big big question for you. I personally registered on line the contacts you see above, they are all contacts in SFDC, invited to the Furniture Event. All of a sudden they came up from SFDC/Marketo as web lead but none of the system is able to recognize them as "ah ok they are well known contacts and I do not need to create as new one" but they create them as NEW LEADS! Do you imagine how difficult is to manage this situation in SFDC? In marketo I have the opportunity to create smart list, if necessary but in SFDC what can I do? We are speaking about 3 contacts but what about 50/60 contacts - ALREADY CUSTOMERS AND WELL KNOWN - who fill a form about an event where we invite ONLY customers? Of course is important to track this activities on customers, but Is it possible to add the information to the contacts without duplicate them as leads? Do you konw if SFDC administration is planning a regular clening activity on these leads? Thanks a lot Stella

Stella_Zamprogn · ‎10-05-2015

yes Margaux thanks a lot I share with you my first report about the slow path made by my leads. To be honest I am quite proud because thanks to this report we can see improvements and some disappointments, but in any case it opens to discussion and new actions to take or ..not! The largest part of the disqualified leads are linked to schools, so I am not worried. What about the 361 leads known plus respect to september: how can I understand if they are really NEW or simply someone added them the status? (I do not know why but I have the unpleasant sensation this is a silly question...mha!) In any case thanks for your help. Ciao Stella

Stella_Zamprogn · ‎09-29-2015

Yes I can, thanks!

Stella_Zamprogn · ‎09-23-2015

Hi Margaux, the one my answers below: 1/yes is someone without email address, but if it supposed not to have anonymous leads in marketo why they are present in leads lifecycle and in the lead status report as a "possible" status? 3/ok clear only another thing to add: last week a lot of contacts from education/schools have been "worked" passing from known to disqualified, is a sort of cleaning data that the system does cyclically? if yes which are the parameters (time, type of contact, type of company...?) and who is the owner of this process? thanks a lot Stella

Stella_Zamprogn · ‎09-22-2015

Hi team, new questions for you: 1/ in SFDc we have almost 300 contacts "anonymous" but in marketo i can se .....one!, why? 2/could you please send us the PPT of Lectra channles seen last week? 3/opportunity influencer analysis: see below the Loro Piana case, we tracked the behaviour of Gremmo who viisted some lectra web pages dedicated to PLM but we we do not have the flag on Pirola who in SFDC is the primary influencer of the PLM opportunity listed below...it would be nice to have both the information , can I flag me by myself? 4/I haven't been seeing marketo sales insigh from one week....is it normal? are you still testing? ciao. stella

Stella_Zamprogn · ‎09-18-2015

We have the same problem in Italy too but I suppose they are testing/syncronising Marketo/SFDC

Stella_Zamprogn · ‎09-16-2015

Hi Margaux, thanks a lot for your answers, only two points to underline: 1/Diamino V6R2 will be manage with Cabestan, but the results will be in marketo (please see the test made with my colleague Francesca Gaeta). It's not a problem if a I cannot create a smart list, it was only simpler to manage the leads. 2/ leads merge: see the example below, i normally try to merge leads with leads and contact with contacts but it doesn't work.. have a nice day! stella

Stella_Zamprogn · ‎09-15-2015

Hi Lectra, I know you were missing me! I have some questions: 1/Launch Diamino V6R2: Laura inform us about the procedure to manage the launch of Diamino V6R2, a part by marketo and a part "by hands". I would like to create a smart list of leads with source DiaminoFashionV6r2 - already exists in Marketo - but among the source leads i cannot find it. 2/lots of leads do not have a score yet, is it ok? if yes, why? 3/leads merge: it doesn't work on my Marketo, I also follow the tutorial but I was not able to do it 4/the leads status is not always aligned with SFDC status - see lead SAPUPPO - correclty linked to an oppty won in SFDC, but always known in Marketo 5/what about the lead source phone call? we receive quite often calls from prospects who would like to have an offer/meeting with an account manager but at the moment we are not able to track them 6/what about form lectra.com? is it connected to marketo now? 7/Role and responsabilities: I made a presentation to marketing team Italy about Marketo and tomorrow I will do a second one, any news about this topic? thanks a lot Stella

Stella_Zamprogn · ‎09-08-2015

Hi Victoria, I have the same probelm for 926 leads I really do not know why, the are all SFCD contacts...maybe this is the reason? Angelique CUILHE, Margaux Lepine I have a lead named SAPUPPO who is correctly linked to an oppty in 04, but in Marketo he has a "known" status, should't him be in CRP 4? thanks in advance. stella

Stella_Zamprogn · ‎09-07-2015

Done! Few questions: 1/ what about the excel file? I will send you by email or upload it on community? 2/I enclose the screenshot of the report because I have some doubts: see the status in orange that are NOT in your excel file (pre qualified and active) and see the 926 empty status(we are not so many in Lectra Italy!), what do they mean? 3/I have 3 leads in Lost, it means that in a few days they will pop up in marketo as recycling? Thanks a lot! Stella

Stella_Zamprogn · ‎09-07-2015

yess thanks I will let you know! Stella

Stella_Zamprogn · ‎09-03-2015

By analytics is better...but only on July the info seem to be truthful...:-(

Stella_Zamprogn · ‎09-03-2015

Hi, I am trying to create my report on lead status starting from a program and not from the analytics, but I think I make something wrong! 1. the only setting I have are listed below (during the demo this morning they were more!) this is the report....totally wrong 8see below) and even if I start from analytics the problem is the same. If I start from Lead database, where is the report section? thanks a lot stella

Stella_Zamprogn · ‎08-31-2015

I will benefit too! Stella

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