Do you not use the Marketing calendar? ... View more

Look for the "email was bounced"; this only counts hard bounces. Set up a trigger campaign that says "if email bounced", selected the email that is sent when they fill out the form, then select the actions you want.  ... View more

Yeah set up a trigger campaign with the link, and to find muchkin search the code in the background of your page. Normally searching 'muchkin' will ensure it's there. If it's a Marketo landing page, it already has muchkin. ... View more

Are you trying to track if they came from the URL vs. email? If there is a form on the landing page, you can have hidden fields to attribute their lead source. Otherwise, Jeff is correct. Muchkin code on the landing page will ensure you have insight.  ... View more

It's a struggle I've encountered myself! Maybe it should be an idea as an engagement program enhancement. 🙂 ... View more

You can easily have the hidden field populate off of the URL that directed them to the form. Is that an option for you? ... View more

There's a few ways to add people to a smartlist. You can either upload a list, then pull a smartlist of "if they are in this list" then send them the email. Also, within a smartlist you can use filters to pull the relevant people you'd like to recieve the email. You can sort them in a number of ways: customer, lead, region, etc. Basically, if the data is available/in your database, you can send them an email based on that criteria. HOWEVER: before you do any of this, make sure you are creating a program. (Right click: create new program). Put the email that you created into this program. If it is in the design studio, right click and select move to move it to your new program you just created. Then, make your smart campaign within this program. If you're uploading a list, you'll want to include it in this program as well. The smart list, static list, smart campaign and email are all considered "assets" for this program. Once you've created the program, you can right click and select "create new asset".  Although this should help you get a program up and running, you should consider attending marketo university. It will help you learn how to set up and run programs so that you are successful with your instance! http://www.marketo.com/services/education/ They have training both online and in person. Best of luck! ... View more

I think partners and customers are definitely not mutally exclusive, but it might depend on your business type.  You can create a checkbox that marks them either as a customer or consumer based on a trigger campaign when they come into your system. (Trigger is: new lead is created, if ____ then change data value in _____ field). The only nuance is if the criteria that you determine them upon isn't available. To be safe, you can also create a campaign where if the lead is created and ends up being blank, you send them an email to collect that data. However, if you're not supposed to be marketing to either, then you should consider utilizing workspaces. Workspaces allow you to partition your leads and organize them so they will receive the appropriate data. It is the easiest way to market to both customers and consumers in a single instance without having any overlap or hesitations.   ... View more

I'd love the copy personally. It's nice to have a side by side of the results that demonstrates which performed better especially when pulling A/B test results. I've done this manually by creating a google doc where emails are requested, which includes the copy and template used. Post send, I populate the results which gives this view but again is a manual process. It'd be great if this was built in. ... View more

What types of duplicates are you seeing? Depending on the fields that are causing duplicates to occur you could block updates from the admin side for the sync.  Generally, I use CRM fusion to alleviate this problem and merge the records. This generally alleviates duplicate issues if it's based on the email address field missing, like Adam mentioned above. ... View more

Agreed. The SEO tool is a great overview for Marketing to see a briefing of what's going on SEO wise, but in terms of setting SEO strategy, you should use another product and supplement the data with Marketo's tool. ... View more

Both! Assume though that this number will change if it is a soft bounce considering the system will continue to try to send the email until it is successful. ... View more

Josh is right, RCE is the best way to pull advanced email reports. Although you can filter your current email reports by channel if you're looking to segment them. It would also benefit you to create additional tags to help sort your programs for reporting purposes.  Can you specify what you mean by 'deep dive'? Do you have RCE? ... View more

Does the form have a hyperlink attached to it? If it does, then it's in Marketo. If it doesn't, it could be an external form. Do you have forms that are not hosted in Marketo/IE hosted on your website or embedded? ... View more

Go to the activity log tab (to the right of the details page where your are now), and where you see "filled out form" as an activity it will tell you the form name where it lives/what program it's in (if it has a program.).  ... View more

If you can find a program that uses the form, it will list is as an asset. Also if you can find an asset that uses the form you should be able to locate it. ... View more

AH! Could be because the links to the articles are generated in the community, which often requires a login.  They should be redirected to this:  https://community.marketo.com/MarketoArticle?id=kA050000000L9EwCAK As you can see from the instructions, it doesn't require a login. If you screen shot those instructions then send them out to those who you've issued licenses to, that should help! Also, you should post this as an idea! (IE Instructions for installing the add-in that are hosted on a site outside of the community so they can access them) 🙂   ... View more