Lucho_Soto

Lucho_Soto · ‎11-11-2016

Hi Marketo Community, I'm trying to customize the downwards arrow next to "select" type questions on a Marketo form. Explorer, Chrome and Firefox all render the arrow differently (screenshots below) and I haven't been able to find anything in the form CSS that controls this. I would also like to edit the outline of the dropdown once the arrow is clicked, this also varies among browsers. Any help/tips would be appreciated, thanks! Explorer Chrome Firefox

Lucho_Soto · ‎11-10-2016

I think a full example of this would be extremely helpful as well, especially for those of us who aren't well-versed in PHP/javascript. Can we see a complete set of code showing a simple PHP form passing information to a hidden Marketo form when submitted?

Lucho_Soto · ‎11-07-2016

Even better, thank you for your help!

Lucho_Soto · ‎11-07-2016

Thanks for your help. I am a novice at JavaScript and didn't get very far. Can you tell me what additional code I would have to enter to change the border color of the button onSubmit? I should be able to figure out how to change the other values from there. <script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_1611"></form> <script>MktoForms2.loadForm("//app-sj04.marketo.com", "###-###-###", 1611);</script> // Add an onSubmit handler form.onsubmit (function () {

Lucho_Soto · ‎11-07-2016

Hi Greg, Does the Forms 2.0 API allow us to overwrite what the "on click" behavior looks like visually? More specifically, we want to change the color and styling of the "submit" button on click. I didn't see that in the documentation.

Lucho_Soto · ‎11-01-2016

Agreed. When coding emails, we only use padding on <td> elements and that should be supported by all the popular email clients.

Lucho_Soto · ‎10-07-2016

The answer in your case is yes. The frequency you've set prevents a lead from going to sales if they already did so in the last 30 days. Any leads that meet your sales alert criteria and haven't already been sent to sales in the last 30 days will trigger an alert and be sent to sales.

Lucho_Soto · ‎10-05-2016

Thanks Yanir Calisar . Luke Wotton it looks like Yanir's approach will work best. Our developer has been able to edit pretty much every aspect of the Rich Media CSS with this so hopefully it will help you as well.

Lucho_Soto · ‎09-28-2016

Thanks for the insight, Sanford Whiteman . I'm not an API expert but I'll see if I can pull a list of cookies that are associated with the IP address of our company. That should help cut down on the amount of company devices that have been cookied when coworkers click on tracked links.

Lucho_Soto · ‎09-16-2016

It would be great if we could see a list of devices that are cookied under the lead's record. Then we can remove tracking for one or more devices as needed.

Lucho_Soto · ‎09-15-2016

Luke Wotton I agree that the customization options are currently very limited. I think it would be great to be able to customize any part of the CSS like we do on Forms 2.0. I created an idea here, feel free to vote on it

Lucho_Soto · ‎09-15-2016

Blake Wetterauer, it looks like if it isn't listed in the marketo documentation, it's currently not possible. I think these customization options are pretty limited and we should be allowed to have full access to the CSS like we do with Forms 2.0. I created an idea here .

Lucho_Soto · ‎09-15-2016

Currently, Rich Media can customize some aspects of the templates. These are still a very limited in my opinion and it would be great to have full control over the CSS and styling like we do in Forms 2.0. Some examples of customization that are currently not possible: - Change color of description title - Change font size in inner boxes - Adjust border curve of the inner boxes - Allow for different CTAs based on content type (Download, Learn More, Watch Video, etc.) instead of one for everything - Editing look and feel of CTA button - Adjust height-width of inner boxes

Lucho_Soto · ‎09-01-2016

Tracking successes is a key building block to most of Marketo's analytics so I strongly recommend you start there. Define what success means for each channel, use smart campaigns to place leads in success steps and backdate their success dates as needed. Estimate the success date as needed to process leads in batches and save time. That way when your CRM issues get sorted out and opp data starts coming in, you will be well positioned to start tracking attribution metrics for past and present programs.

Lucho_Soto · ‎08-31-2016

This would save us an enourmous amount of time. We have at least 5-6 trigger smart campaigns per program where the criteria is the same within channels.

Lucho_Soto · ‎08-29-2016

Hi Nicole M, Is it possible to do the same when the form is embedded on a non-marketo landing page? I assume there's some code that can be added to the form embed code to determine the thank you page URL but wasn't able to find it in the community.

Lucho_Soto · ‎08-26-2016

Hi Pierce Ujjainwalla, When a Marketo form is embedded using embed code, the "Referrer" constraint looks like a better substitute for "Web Page" than the Querystring constraint is. Have you found the Referrer URL to be accurate when embedding using the Marketo embed code? I'd be interested in knowing what your thoughts are.

Lucho_Soto · ‎07-11-2016

Thanks, Josh, I took another look at the document and it does look like duplicate ID's will cause errors. Unfortunately, this is a big issue for us because there is no feasible way for us to go through every email on our instance, find the ones with duplicate ID's and make the corrections for each manually. We start emails using templates but we break from them on a regular basis as rearranging the order of v1 mkteditable elements requires changing the HTML. Looks like we'll have to revert back to v1 for the time being.

Lucho_Soto · ‎07-08-2016

It looks like this is only happening to non-template v1.0 emails that have duplicate mkteditable div's in the code. The 1.0 editor has never had any issues with this so we never felt the need to avoid the duplicates. With 2.0, the draft won't even open and a "cannot load email" message shows up. This presents a big problem for us because we set up all of our email programs by cloning a previously used email program. It also prevents us from making any changes to v1.0 emails that are still being sent like autoresponders. Has anyone else run into this problem? Ideally, the 2.0 editor should automatically change the div id names to prevent duplicates if it won't tolerate them.

Lucho_Soto · ‎07-08-2016

Hi Justin, Thank you for your response. Yes, all the modules in our template have 1 mkteditable div each. For some reason, the mkteditable divs inside of the modules are not editable (the ones outside of the container are editable). In addition, the modules themselves are not showing up in the content tab on the right hand side, so no rearranging is possible.

Lucho_Soto · ‎07-08-2016

I created a container and placed several modules inside of it. However, when opening the email editor, all of the "mkteditable" elements outside of the container are editable but not the modules inside of the container. All of the modules show up with a corresponding screenshot in the "modules" tab on the right, but they aren't editable. The editor also freezes and scrolling doesn't work when I try to rearrange the screenshots in the modules tab. Has anyone else experienced this issue? I created a separate simplified template with the exact same code but with 4 identical hero image modules and those worked with no issues. It seems like something in one of my modules is causing problems but I've already checked the code numerous times and can't find anything wrong.

Lucho_Soto · ‎07-06-2016

I read somewhere in the community that we can ask Marketo support to convert any custom lead fields into company-level fields. Is this accurate?

Lucho_Soto · ‎06-20-2016

This could go a step further and enable find and replace (CTRL + H) as well. We clone a lot of emails and this would save a lot of time when replacing utm tags.

Lucho_Soto · ‎06-20-2016

No problem Greg, I wasn't asking you to do that . What I meant is I'm interested in testing our template on our Marketo instance when we have access to the 2.0 editor. Thanks for the link.

Lucho_Soto · ‎06-20-2016

Hi Greg, That's interesting, we use conditional outlook tables as well but they are inside of each mkteditable div. The new email editor isn't available on our instance yet but I'm interested in seeing how our template fares with it.

Lucho_Soto · ‎06-17-2016

I might be misunderstanding, but it seems weird that "mkteditable" divs can't be modules. Our hybrid fluid templates look something like this: <table><tr><td> <mkteditable div></div> <mkteditable div></div> <mkteditable div></div> <mkteditable div></div> </td></tr></table> For modules to work on our template, it looks like we would have to go through our entire template and make sure each mkteditable div is inside of a separate table.

Lucho_Soto · ‎06-03-2016

Here is another big time-waster for us, . We don't have the RCE add-on and the Program Analyzer bubble chart can be extremely difficult/tedious to use when bubbles overlap. They become unclickable and unreadable when they overlap. Changing the variables in the chart can help separate overlapping bubbles in some cases but that workaround should not be necessary so often. Huge time-waster for such an important tool.

Lucho_Soto · ‎06-02-2016

I think the multi-select feature can be taken further to allow for more than one asset/smart campaign to be approved/activated at the same time. It's very tedious for us to approve 5-6 multiple trigger campaigns one by one every time a program is created. This feature can be risky if not used carefully so it would probably need some kind of warning dialog box before proceeding.

Lucho_Soto · ‎05-17-2016

Is there an update on this and has the REST API reached parity with SOAP? The REST vs SOAP article mentions features that are found exclusively in REST but does not mention any of the features found in SOAP but not yet in REST. Does anyone know what these are? Any help/comments are appreciated.

Lucho_Soto · ‎04-13-2016

Try setting border="0" or style="border-width: 0;" for each image and see if that works.

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