Toutapp Documents

Simply put, an SMTP server is a machine, or collection of machines, whose primary purpose is to send, receive, and/or relay messages between email senders and receivers. An SMTP server will have an address, or addresses, that can be set by the mail client or application that you are using, generally formatted as smtp.serveraddress.com. Most server names are written in the form "smtp.domain.com" or "mail.domain.com": for instance, a Gmail account will refer to smtp.gmail.com. But that's not a unified rule, so you should pay attention and get the right SMTP parameters. Remember anyway that only a professional SMTP server will guarantee that all your emails will be correctly delivered. Generally speaking, free outgoing servers like the ones associated to Gmail or Hotmail are not designed for mass email sending. So if you're putting up a newseltter campaign or simply don't want to get any of your messages lost, you should switch to a dedicated outgoing server. More Information: Sendgrid: What is an SMTP Server?

Attaching a .PDF is a great way to keep your email short and let your marketing team do the talking. However, sending an email with a large file could prevent your recipient from receiving your emails. Typically, any file over 20MB will be too large to be delivered. However, the size of an attachment you can send via email varies depending on the email delivery channel you are using. When using Tout as your email delivery channel, we recommend files of 19MB or less when sending emails. If you absolutely need to send a large file, try zipping it first or upload it as a trackable attachment in ToutApp.com.

We track email opens by placing an invisible image inside the emails you send. If someone responded to your email but ToutApp is not saying it was viewed, then they have not enabled images within their email client. Some tips for getting better tracking stats on your emails: 1. Include an image in your emails, like a logo, so that your recipient is encouraged to enable images to see your message. 2. Include a link as a call to action in your message.

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