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Marketo Smart Campaign fails to perform 'Send Email' flowstep and raises 'Failed: None.get' error

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Frank_Oprel
Level 2

Marketo Smart Campaign fails to perform 'Send Email' flowstep and raises 'Failed: None.get' error

Our team has created a Smart Campaign to send out emails, based on several simple choices. Although the Smart Campaign seems to work, Marketo raises a 'Failed: None.get' error for the 'Send Email' flowstep:

 

failed.jpg

 

Has anyone experienced this particular error before? Because Marketo doesn't provide any additional information about the error.

 

 

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Accepted Solutions
Steven_Vanderb3
Marketo Employee

Re: Marketo Smart Campaign fails to perform 'Send Email' flowstep and raises 'Failed: None.get' erro

Support would need to investigate to figure out why that is showing errors.

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2 REPLIES 2
Steven_Vanderb3
Marketo Employee

Re: Marketo Smart Campaign fails to perform 'Send Email' flowstep and raises 'Failed: None.get' erro

Support would need to investigate to figure out why that is showing errors.

View solution in original post

Darshil_Shah1
Level 6

Re: Marketo Smart Campaign fails to perform 'Send Email' flowstep and raises 'Failed: None.get' erro

Seems like there might be an error with the email address with which you're using for From Email Address field, it would be helpful if you can provide the snapshot of the detailed reason for the failed log, this could be obtained by double clicking the activity in the activity log of the campaign.

 

Cheers.

Best,
Darshil